Stuart
GBDO NOT BUY FROM THESE SCAMMERS DO NOT BUY FROM THESE SCAMMERS Screen Protector - not as described. Stops fingerprint sensor working. Thick. Not clear, milky colour. My account is deleted so I cannot ask for a refund.
Mackenzie
GBWarranty is Misleading and False Advertising My husband has had an Otterbox on his phone for about 4 years now. It finally is on its last leg from normal wear and he decided he needed a new one. I realized he could get a replacement through OtterBoxes warranty that they offer on ALL of their cases. WRONG!!! I was told that ALL of the cases for his phone had been discontinued and they no longer carry any for his phone but they offered him a discount for future purchases. What is he going to purchase if all the items for his phone are discontinued? I sure as heck do not use OtterBox and absolutely refused to after this so that discount was pointless. What is the point of the lifetime warranty if it's not actually a lifetime warranty? Misleading and false advertising. Do better.
Adrian Richards
GBDon’t be put off I ordered a case for my iPhone and then read the reviews on this site. I begun to think id made a mistake but a week after ordering my case it arrived by EVRI in perfect condition. I received an email with a tracking number and EVRI contacted me when they received it. Don’t let the negative reviews put you off and the case fits my iPhone perfectly.
Consumer
GBAppalling Customer Support I tried to place an order and pay via PayPal. The system then wouldn’t process order stating payment failed yet it put hold on payment with PayPal. I contacted their customer service by email, had template response saying they would investigate and not to contact again. 22 days later the hold is still on and they emailed me today telling me to try and order again. Obviously I have since ordered from reliable supplier and all I want is the hold on my account released. Appalling customer service and lack of care.
Emma Berry
GBTerrible customer service. Terrible customer service. Product not delivered despite ordering over 2 weeks ago. Been told I need to wait an additional week. Wished I’d checked TripAdvisor first.