DO NOT BUY FROM THESE SCAMMERS DO NOT BUY FROM THESE SCAMMERS Screen Protector - not as described. Stops fingerprint sensor working. Thick. Not clear, milky colour. My account is deleted so I cannot ask for a refund.

Appalling Customer Support I tried to place an order and pay via PayPal. The system then wouldn’t process order stating payment failed yet it put hold on payment with PayPal. I contacted their customer service by email, had template response saying they would investigate and not to contact again. 22 days later the hold is still on and they emailed me today telling me to try and order again. Obviously I have since ordered from reliable supplier and all I want is the hold on my account released. Appalling customer service and lack of care.

SCREWED IN WARRANTY! My case broke after a few months and, it was replaced and broke again. Now my model is discontinued and Otterbox does not offer replacement or reimbursement anymore. I found one on Amazon for $29 bucks and I asked them to buy that and ship it to me. Seems only fair since I was still in warranty that I paid for and they couldn't honor it, But they didn't like that option. Here's what they offered to make me complete: 1 New case to use on another phone. I only have 1 phone????? OR 2. Buy a new phone and they would give my 25% off a new case for the new phone. what a load of BS! OTTER BOX has proven to be another company that continues to throw crap in a box and walk away from the mess they made. Untrusty. Poor quality products. Extremely high pricing. Hopefully I let others know how crappy OTTERBOX really is. just another POS from China!

So I got a new Samsung Galaxy s23 ultra… So I got a new Samsung Galaxy s23 ultra which is crazy expensive so I decided to go back with a brand that was amazing back in the day never had a problem with them paid $100 for this new case within 6 months I cracked my screen and then a week later the phone case broke they have went so cheap with these cases

Terrible customer service. Terrible customer service. Product not delivered despite ordering over 2 weeks ago. Been told I need to wait an additional week. Wished I’d checked TripAdvisor first.