Won't buy again Have had several Lifeproof Fre cases over the years. They've always worked well for waterproofness. The (old) lifetime warranty made them worth the extra money (had a replacement on a charging door once). The one I bought for my Samsung S8 in May 2019 was already looking a bit dodge for waterproofness by November and definitely not waterproof by January. I didn't prioritize a warranty replacement tho and by the time I got around to it pretty disappointing to find...now only a 12-month warranty. Must have changed when they got purchased by Otter. Pretty lame.

Train trauma or alligator appetizer Train trauma or alligator appetizer? Case isn't a month old and already cracked. Pretty sure I would remember stopping a train with it or pulling it out of an alligator. Sound quality is horrible and I am forced to resort to texting. It gets 2 stars because it passed the waterproof test and it has a silent button instead of the Ounne's tiny nubby knob made for elves.

Worst case ever… I purchased a lifeproof cover for an iPhone, the rubber button parts and mute switch cover all fell out after 1 month, the case has pieces chipped out from my quite short nails… complete expensive junk.

Made good on their warranty Made good on their warranty! Bought the LifeProof Slam iPhone X case late last year. After only a few short months of light use, there were cracks appearing on the clear plastic component of the case. I believed these would compromise the integrity of the protective case. I submitted a warranty claim through the company's website. I found this process very straight forward. After verifying my images they sent me a replacement case. Very happy with a company that makes good on their promises.

I’ve always had phone cases for my… I’ve always had phone cases for my device but I haven’t always used lifeproof. I decided buy one with my last phone a few years ago and recently just purchased a new one for my new device. My experience with lifeproof has been great and their warranty policy is excellent, never getting another brand of phone cases as long as they keep up the good work!