WarrantyProof Horrendous. Brand new case failed the water-proof test directed in the install instructions. Lifeproof's website tried to direct me to their warranty form which charges a service fee. It gets worse. When I finally got to text chat (NO phone support), I was told the product is discontinued. I was offered a cheaper, non-waterproof case and told to buy a $50 screen protector. Essentially zero warranty. Do NOT buy LifeProof if you want to get what you've paid for.

my phone broke in the lifeproof case my phone broke in the lifeproof case, falling from a table to a hardwood floor. dont get this product it does not live up to its promises. they offer you a new lifeproof case, which doesnt really solve the issues surrounding paying $800 to fix an iphone screen broken despite the 'quality' of the protective device. worst purchase. don't buy if you would like to keep your phone in working condition!

Dissapointing at the least I was given a life proof case for my iPhone 5 around 5 months ago, for my birthday. Within 2 months, the protruding rubber layer around the screen began to peel off, and eventually, the plastic screen protector peeled off with its seal too. The clip to access the charging port also came off due to faulty, weak hinges within two weeks. Supposedly "life proof", and with very minimal use that certainly doesn't push any of the cases limits, I'd say it's far from life proof. And a real dissapointment.

Terrible Rip-Off Company and here’s… Terrible Rip-Off Company and here’s why; overpriced products, really really bad customer service. If you need to exchange or return, they treat you like crap and are no longer considered a valued customer but an annoyance. They will not let you exchange, only return and repurchase. They charge you a fee to return because they don’t allow exchanges, then they charge again for shipping out your replacement piece. Also they take up to 4 weeks to process your return so it doesn’t hit their books for a selected time period. My advice is to find a similar product on Amazon or any other website or company.

Absolutely rubbish case Absolutely rubbish case. Lasted all of 3 months before the rubber protector seal is now coming away from the case. While the case is still intact I doubt the phone would be protected. The cheap AliExpress cases I have brought for phones in the past have lasted longer than this. Wouldn't recommend and certainly won't be buying again.