Worst case ever… I purchased a lifeproof cover for an iPhone, the rubber button parts and mute switch cover all fell out after 1 month, the case has pieces chipped out from my quite short nails… complete expensive junk.

Train trauma or alligator appetizer Train trauma or alligator appetizer? Case isn't a month old and already cracked. Pretty sure I would remember stopping a train with it or pulling it out of an alligator. Sound quality is horrible and I am forced to resort to texting. It gets 2 stars because it passed the waterproof test and it has a silent button instead of the Ounne's tiny nubby knob made for elves.

Made good on their warranty Made good on their warranty! Bought the LifeProof Slam iPhone X case late last year. After only a few short months of light use, there were cracks appearing on the clear plastic component of the case. I believed these would compromise the integrity of the protective case. I submitted a warranty claim through the company's website. I found this process very straight forward. After verifying my images they sent me a replacement case. Very happy with a company that makes good on their promises.

Terrible (non existant) customer service Good luck if you're considering buying a Lifeproof case. Mine broke well within the 1-year warranty, and despite my sending multiple emails/messages to Lifeproof over the past 1.5 months (with the information they require re. the case - photo evidence etc) they simply ignore the correspondence. If I could give a zero rating I would. "Customer Service" is NOT something they practice in this company.

Dissapointing at the least I was given a life proof case for my iPhone 5 around 5 months ago, for my birthday. Within 2 months, the protruding rubber layer around the screen began to peel off, and eventually, the plastic screen protector peeled off with its seal too. The clip to access the charging port also came off due to faulty, weak hinges within two weeks. Supposedly "life proof", and with very minimal use that certainly doesn't push any of the cases limits, I'd say it's far from life proof. And a real dissapointment.