life proof NEXT case I bought a new life proof NEXT case. Fell apart after 5 months and I’d never even dropped the phone. Rubbers peel off, buttons go spongy. All these designer / branded cases are just a scam and they are all laughing at us paying big dollars for them. You can get a unbranded case for a fraction of the price with the same protection. Never again will i buy a branded case, just companies run by crooks

Poor customer service and they blame… Poor customer service and they blame the pandemic. When will businesses understand that covid 19 is not an excuse for poor behavior? They are not adapting well and do not have the nice usa reps on staff any longer. The use independent reps who keep asking online if im done. Yes i am done with this company that chooses to not adapt to our new normal after 1 year. They are going extinct. Amazon has many other choices.

Terrible (non existant) customer service Good luck if you're considering buying a Lifeproof case. Mine broke well within the 1-year warranty, and despite my sending multiple emails/messages to Lifeproof over the past 1.5 months (with the information they require re. the case - photo evidence etc) they simply ignore the correspondence. If I could give a zero rating I would. "Customer Service" is NOT something they practice in this company.

Worst case ever… I purchased a lifeproof cover for an iPhone, the rubber button parts and mute switch cover all fell out after 1 month, the case has pieces chipped out from my quite short nails… complete expensive junk.

Won't buy again Have had several Lifeproof Fre cases over the years. They've always worked well for waterproofness. The (old) lifetime warranty made them worth the extra money (had a replacement on a charging door once). The one I bought for my Samsung S8 in May 2019 was already looking a bit dodge for waterproofness by November and definitely not waterproof by January. I didn't prioritize a warranty replacement tho and by the time I got around to it pretty disappointing to find...now only a 12-month warranty. Must have changed when they got purchased by Otter. Pretty lame.