Vanishing order I ordred an iphone cover from this company and received an acknowledgement from LifeProof.ie, followed at about 5 day intervals with further emails with increasingly improbable reasons for non-delivery. I have been offered a refund so we shall see. Hard to believe this company know what they're doing

Terrible Rip-Off Company and here’s… Terrible Rip-Off Company and here’s why; overpriced products, really really bad customer service. If you need to exchange or return, they treat you like crap and are no longer considered a valued customer but an annoyance. They will not let you exchange, only return and repurchase. They charge you a fee to return because they don’t allow exchanges, then they charge again for shipping out your replacement piece. Also they take up to 4 weeks to process your return so it doesn’t hit their books for a selected time period. My advice is to find a similar product on Amazon or any other website or company.

Terrible (non existant) customer service Good luck if you're considering buying a Lifeproof case. Mine broke well within the 1-year warranty, and despite my sending multiple emails/messages to Lifeproof over the past 1.5 months (with the information they require re. the case - photo evidence etc) they simply ignore the correspondence. If I could give a zero rating I would. "Customer Service" is NOT something they practice in this company.

waste of money, they are poor quality On my 4th Nuud case ( 3 replaced under warranty) in 20 months. This case is absolute rubbish and should be recalled immediately. Provides no protection to the phone, the face seal detaches and stretches from the case and the outer rubber bumper comes off within months. Lifeproof are not interested in fixing this problem. Avoid this product and company at all costs, you will simply destroy your phone .

I’ve always had phone cases for my… I’ve always had phone cases for my device but I haven’t always used lifeproof. I decided buy one with my last phone a few years ago and recently just purchased a new one for my new device. My experience with lifeproof has been great and their warranty policy is excellent, never getting another brand of phone cases as long as they keep up the good work!