Made good on their warranty Made good on their warranty! Bought the LifeProof Slam iPhone X case late last year. After only a few short months of light use, there were cracks appearing on the clear plastic component of the case. I believed these would compromise the integrity of the protective case. I submitted a warranty claim through the company's website. I found this process very straight forward. After verifying my images they sent me a replacement case. Very happy with a company that makes good on their promises.

LifeProof cases are the worst!!! LifeProof cases are the worst! Yes they may protect from catastrophic damage at first, but who wants a case that literally falls apart! The vinyl/silicone edges become gooey & make your hands & the screen gooey! Eventually those areas start falling off, and just outright disappearing! I woke this morning to find one non existent button had fallen off! I grabbed my original case, but all the vinyl/silicone edges were cracked and falling off! ZERO stars would be more appropriate for these cases!!! Don’t waste your money!!!

Beyond garbage. Beyond garbage. The screen protector makes selfies blurry. The lens cover makes normal photos blurry. The charge port cover fell off making the case useless. The waterproof gasket fell out The rubber around the screen separated. 5 dollar cases from eBay offer more protection. This case should have been removed from its packaging and thrown in the bin.

my phone broke in the lifeproof case my phone broke in the lifeproof case, falling from a table to a hardwood floor. dont get this product it does not live up to its promises. they offer you a new lifeproof case, which doesnt really solve the issues surrounding paying $800 to fix an iphone screen broken despite the 'quality' of the protective device. worst purchase. don't buy if you would like to keep your phone in working condition!

Terrible Rip-Off Company and here’s… Terrible Rip-Off Company and here’s why; overpriced products, really really bad customer service. If you need to exchange or return, they treat you like crap and are no longer considered a valued customer but an annoyance. They will not let you exchange, only return and repurchase. They charge you a fee to return because they don’t allow exchanges, then they charge again for shipping out your replacement piece. Also they take up to 4 weeks to process your return so it doesn’t hit their books for a selected time period. My advice is to find a similar product on Amazon or any other website or company.