Made good on their warranty Made good on their warranty! Bought the LifeProof Slam iPhone X case late last year. After only a few short months of light use, there were cracks appearing on the clear plastic component of the case. I believed these would compromise the integrity of the protective case. I submitted a warranty claim through the company's website. I found this process very straight forward. After verifying my images they sent me a replacement case. Very happy with a company that makes good on their promises.

Absolutely rubbish case Absolutely rubbish case. Lasted all of 3 months before the rubber protector seal is now coming away from the case. While the case is still intact I doubt the phone would be protected. The cheap AliExpress cases I have brought for phones in the past have lasted longer than this. Wouldn't recommend and certainly won't be buying again.

Terrible Rip-Off Company and here’s… Terrible Rip-Off Company and here’s why; overpriced products, really really bad customer service. If you need to exchange or return, they treat you like crap and are no longer considered a valued customer but an annoyance. They will not let you exchange, only return and repurchase. They charge you a fee to return because they don’t allow exchanges, then they charge again for shipping out your replacement piece. Also they take up to 4 weeks to process your return so it doesn’t hit their books for a selected time period. My advice is to find a similar product on Amazon or any other website or company.

WarrantyProof Horrendous. Brand new case failed the water-proof test directed in the install instructions. Lifeproof's website tried to direct me to their warranty form which charges a service fee. It gets worse. When I finally got to text chat (NO phone support), I was told the product is discontinued. I was offered a cheaper, non-waterproof case and told to buy a $50 screen protector. Essentially zero warranty. Do NOT buy LifeProof if you want to get what you've paid for.

I’ve always had phone cases for my… I’ve always had phone cases for my device but I haven’t always used lifeproof. I decided buy one with my last phone a few years ago and recently just purchased a new one for my new device. My experience with lifeproof has been great and their warranty policy is excellent, never getting another brand of phone cases as long as they keep up the good work!