Extremely unhappy customer
NZTerrible (non existant) customer service Good luck if you're considering buying a Lifeproof case. Mine broke well within the 1-year warranty, and despite my sending multiple emails/messages to Lifeproof over the past 1.5 months (with the information they require re. the case - photo evidence etc) they simply ignore the correspondence. If I could give a zero rating I would. "Customer Service" is NOT something they practice in this company.
Max Ipkendanz
AUMade good on their warranty Made good on their warranty! Bought the LifeProof Slam iPhone X case late last year. After only a few short months of light use, there were cracks appearing on the clear plastic component of the case. I believed these would compromise the integrity of the protective case. I submitted a warranty claim through the company's website. I found this process very straight forward. After verifying my images they sent me a replacement case. Very happy with a company that makes good on their promises.
Shane Parker
CAIf you value your phone If you value your phone, and are an outdoor or active person, this is the case for you. Completely dust, proof, and waterproof. I can’t count how many times it’s fallen off my lap when I’ve exited my truck and it’s fallen face first into a puddle. The waterproof feature is so handy. Two days ago while on my way to work I inadvertently left my phone on the roof of my SUV. Needless to say it flew off at 110 km and bounced across the freeway. Using the find my iPhone app me and a coworker were able to retrieve it a couple hours later. The only damage to the phone is a few scuffs on the case, I will forever be a customer
K J
NZAbsolutely rubbish case Absolutely rubbish case. Lasted all of 3 months before the rubber protector seal is now coming away from the case. While the case is still intact I doubt the phone would be protected. The cheap AliExpress cases I have brought for phones in the past have lasted longer than this. Wouldn't recommend and certainly won't be buying again.
Dave ThePlumber
AUI actually wanted to leave no stars. I actually wanted to leave no stars. Iphone 12Pro lifeproif cover is absolute crap, does not fit well, gap between screen and protective cover front makes it hard to use causing me to have to press ridiculously hard to get screen to react to touch. I will never buy another case from life proof how can you charge so much for total rubbish.