my phone broke in the lifeproof case my phone broke in the lifeproof case, falling from a table to a hardwood floor. dont get this product it does not live up to its promises. they offer you a new lifeproof case, which doesnt really solve the issues surrounding paying $800 to fix an iphone screen broken despite the 'quality' of the protective device. worst purchase. don't buy if you would like to keep your phone in working condition!

Train trauma or alligator appetizer Train trauma or alligator appetizer? Case isn't a month old and already cracked. Pretty sure I would remember stopping a train with it or pulling it out of an alligator. Sound quality is horrible and I am forced to resort to texting. It gets 2 stars because it passed the waterproof test and it has a silent button instead of the Ounne's tiny nubby knob made for elves.

Absolutely rubbish case Absolutely rubbish case. Lasted all of 3 months before the rubber protector seal is now coming away from the case. While the case is still intact I doubt the phone would be protected. The cheap AliExpress cases I have brought for phones in the past have lasted longer than this. Wouldn't recommend and certainly won't be buying again.

WarrantyProof Horrendous. Brand new case failed the water-proof test directed in the install instructions. Lifeproof's website tried to direct me to their warranty form which charges a service fee. It gets worse. When I finally got to text chat (NO phone support), I was told the product is discontinued. I was offered a cheaper, non-waterproof case and told to buy a $50 screen protector. Essentially zero warranty. Do NOT buy LifeProof if you want to get what you've paid for.

Poor customer service and they blame… Poor customer service and they blame the pandemic. When will businesses understand that covid 19 is not an excuse for poor behavior? They are not adapting well and do not have the nice usa reps on staff any longer. The use independent reps who keep asking online if im done. Yes i am done with this company that chooses to not adapt to our new normal after 1 year. They are going extinct. Amazon has many other choices.