Customer
GBVanishing order I ordred an iphone cover from this company and received an acknowledgement from LifeProof.ie, followed at about 5 day intervals with further emails with increasingly improbable reasons for non-delivery. I have been offered a refund so we shall see. Hard to believe this company know what they're doing
Neville McNamara
AUlife proof NEXT case I bought a new life proof NEXT case. Fell apart after 5 months and I’d never even dropped the phone. Rubbers peel off, buttons go spongy. All these designer / branded cases are just a scam and they are all laughing at us paying big dollars for them. You can get a unbranded case for a fraction of the price with the same protection. Never again will i buy a branded case, just companies run by crooks
Adam Z
GBPoor customer service and they blame… Poor customer service and they blame the pandemic. When will businesses understand that covid 19 is not an excuse for poor behavior? They are not adapting well and do not have the nice usa reps on staff any longer. The use independent reps who keep asking online if im done. Yes i am done with this company that chooses to not adapt to our new normal after 1 year. They are going extinct. Amazon has many other choices.
Kai Lovel
AUDissapointing at the least I was given a life proof case for my iPhone 5 around 5 months ago, for my birthday. Within 2 months, the protruding rubber layer around the screen began to peel off, and eventually, the plastic screen protector peeled off with its seal too. The clip to access the charging port also came off due to faulty, weak hinges within two weeks. Supposedly "life proof", and with very minimal use that certainly doesn't push any of the cases limits, I'd say it's far from life proof. And a real dissapointment.
Extremely unhappy customer
NZTerrible (non existant) customer service Good luck if you're considering buying a Lifeproof case. Mine broke well within the 1-year warranty, and despite my sending multiple emails/messages to Lifeproof over the past 1.5 months (with the information they require re. the case - photo evidence etc) they simply ignore the correspondence. If I could give a zero rating I would. "Customer Service" is NOT something they practice in this company.