Poor customer service and they blame… Poor customer service and they blame the pandemic. When will businesses understand that covid 19 is not an excuse for poor behavior? They are not adapting well and do not have the nice usa reps on staff any longer. The use independent reps who keep asking online if im done. Yes i am done with this company that chooses to not adapt to our new normal after 1 year. They are going extinct. Amazon has many other choices.

WarrantyProof Horrendous. Brand new case failed the water-proof test directed in the install instructions. Lifeproof's website tried to direct me to their warranty form which charges a service fee. It gets worse. When I finally got to text chat (NO phone support), I was told the product is discontinued. I was offered a cheaper, non-waterproof case and told to buy a $50 screen protector. Essentially zero warranty. Do NOT buy LifeProof if you want to get what you've paid for.

my phone broke in the lifeproof case my phone broke in the lifeproof case, falling from a table to a hardwood floor. dont get this product it does not live up to its promises. they offer you a new lifeproof case, which doesnt really solve the issues surrounding paying $800 to fix an iphone screen broken despite the 'quality' of the protective device. worst purchase. don't buy if you would like to keep your phone in working condition!

Worst case ever… I purchased a lifeproof cover for an iPhone, the rubber button parts and mute switch cover all fell out after 1 month, the case has pieces chipped out from my quite short nails… complete expensive junk.

life proof NEXT case I bought a new life proof NEXT case. Fell apart after 5 months and I’d never even dropped the phone. Rubbers peel off, buttons go spongy. All these designer / branded cases are just a scam and they are all laughing at us paying big dollars for them. You can get a unbranded case for a fraction of the price with the same protection. Never again will i buy a branded case, just companies run by crooks