Poor customer service and they blame… Poor customer service and they blame the pandemic. When will businesses understand that covid 19 is not an excuse for poor behavior? They are not adapting well and do not have the nice usa reps on staff any longer. The use independent reps who keep asking online if im done. Yes i am done with this company that chooses to not adapt to our new normal after 1 year. They are going extinct. Amazon has many other choices.

Made good on their warranty Made good on their warranty! Bought the LifeProof Slam iPhone X case late last year. After only a few short months of light use, there were cracks appearing on the clear plastic component of the case. I believed these would compromise the integrity of the protective case. I submitted a warranty claim through the company's website. I found this process very straight forward. After verifying my images they sent me a replacement case. Very happy with a company that makes good on their promises.

Dissapointing at the least I was given a life proof case for my iPhone 5 around 5 months ago, for my birthday. Within 2 months, the protruding rubber layer around the screen began to peel off, and eventually, the plastic screen protector peeled off with its seal too. The clip to access the charging port also came off due to faulty, weak hinges within two weeks. Supposedly "life proof", and with very minimal use that certainly doesn't push any of the cases limits, I'd say it's far from life proof. And a real dissapointment.

Beyond garbage. Beyond garbage. The screen protector makes selfies blurry. The lens cover makes normal photos blurry. The charge port cover fell off making the case useless. The waterproof gasket fell out The rubber around the screen separated. 5 dollar cases from eBay offer more protection. This case should have been removed from its packaging and thrown in the bin.

If you value your phone If you value your phone, and are an outdoor or active person, this is the case for you. Completely dust, proof, and waterproof. I can’t count how many times it’s fallen off my lap when I’ve exited my truck and it’s fallen face first into a puddle. The waterproof feature is so handy. Two days ago while on my way to work I inadvertently left my phone on the roof of my SUV. Needless to say it flew off at 110 km and bounced across the freeway. Using the find my iPhone app me and a coworker were able to retrieve it a couple hours later. The only damage to the phone is a few scuffs on the case, I will forever be a customer