Terrible (non existant) customer service Good luck if you're considering buying a Lifeproof case. Mine broke well within the 1-year warranty, and despite my sending multiple emails/messages to Lifeproof over the past 1.5 months (with the information they require re. the case - photo evidence etc) they simply ignore the correspondence. If I could give a zero rating I would. "Customer Service" is NOT something they practice in this company.

Worst case ever… I purchased a lifeproof cover for an iPhone, the rubber button parts and mute switch cover all fell out after 1 month, the case has pieces chipped out from my quite short nails… complete expensive junk.

I’ve always had phone cases for my… I’ve always had phone cases for my device but I haven’t always used lifeproof. I decided buy one with my last phone a few years ago and recently just purchased a new one for my new device. My experience with lifeproof has been great and their warranty policy is excellent, never getting another brand of phone cases as long as they keep up the good work!

Made good on their warranty Made good on their warranty! Bought the LifeProof Slam iPhone X case late last year. After only a few short months of light use, there were cracks appearing on the clear plastic component of the case. I believed these would compromise the integrity of the protective case. I submitted a warranty claim through the company's website. I found this process very straight forward. After verifying my images they sent me a replacement case. Very happy with a company that makes good on their promises.

LifeProof cases are the worst!!! LifeProof cases are the worst! Yes they may protect from catastrophic damage at first, but who wants a case that literally falls apart! The vinyl/silicone edges become gooey & make your hands & the screen gooey! Eventually those areas start falling off, and just outright disappearing! I woke this morning to find one non existent button had fallen off! I grabbed my original case, but all the vinyl/silicone edges were cracked and falling off! ZERO stars would be more appropriate for these cases!!! Don’t waste your money!!!