Worst case ever… I purchased a lifeproof cover for an iPhone, the rubber button parts and mute switch cover all fell out after 1 month, the case has pieces chipped out from my quite short nails… complete expensive junk.

I actually wanted to leave no stars. I actually wanted to leave no stars. Iphone 12Pro lifeproif cover is absolute crap, does not fit well, gap between screen and protective cover front makes it hard to use causing me to have to press ridiculously hard to get screen to react to touch. I will never buy another case from life proof how can you charge so much for total rubbish.

You’ve ruined the Fre case with the new… You’ve ruined the Fre case with the new cover for the charging port. Proud owner of multiple cases over the year, willing to overlook how easily the front film becomes scratched to death because every time I’ve dropped one it’s survived. But the charging point cover is the last straw. Moving on to another case maker now.

Terrible (non existant) customer service Good luck if you're considering buying a Lifeproof case. Mine broke well within the 1-year warranty, and despite my sending multiple emails/messages to Lifeproof over the past 1.5 months (with the information they require re. the case - photo evidence etc) they simply ignore the correspondence. If I could give a zero rating I would. "Customer Service" is NOT something they practice in this company.

Poor customer service and they blame… Poor customer service and they blame the pandemic. When will businesses understand that covid 19 is not an excuse for poor behavior? They are not adapting well and do not have the nice usa reps on staff any longer. The use independent reps who keep asking online if im done. Yes i am done with this company that chooses to not adapt to our new normal after 1 year. They are going extinct. Amazon has many other choices.