Dissapointing at the least I was given a life proof case for my iPhone 5 around 5 months ago, for my birthday. Within 2 months, the protruding rubber layer around the screen began to peel off, and eventually, the plastic screen protector peeled off with its seal too. The clip to access the charging port also came off due to faulty, weak hinges within two weeks. Supposedly "life proof", and with very minimal use that certainly doesn't push any of the cases limits, I'd say it's far from life proof. And a real dissapointment.

LifeProof cases are the worst!!! LifeProof cases are the worst! Yes they may protect from catastrophic damage at first, but who wants a case that literally falls apart! The vinyl/silicone edges become gooey & make your hands & the screen gooey! Eventually those areas start falling off, and just outright disappearing! I woke this morning to find one non existent button had fallen off! I grabbed my original case, but all the vinyl/silicone edges were cracked and falling off! ZERO stars would be more appropriate for these cases!!! Don’t waste your money!!!

WarrantyProof Horrendous. Brand new case failed the water-proof test directed in the install instructions. Lifeproof's website tried to direct me to their warranty form which charges a service fee. It gets worse. When I finally got to text chat (NO phone support), I was told the product is discontinued. I was offered a cheaper, non-waterproof case and told to buy a $50 screen protector. Essentially zero warranty. Do NOT buy LifeProof if you want to get what you've paid for.

Won't buy again Have had several Lifeproof Fre cases over the years. They've always worked well for waterproofness. The (old) lifetime warranty made them worth the extra money (had a replacement on a charging door once). The one I bought for my Samsung S8 in May 2019 was already looking a bit dodge for waterproofness by November and definitely not waterproof by January. I didn't prioritize a warranty replacement tho and by the time I got around to it pretty disappointing to find...now only a 12-month warranty. Must have changed when they got purchased by Otter. Pretty lame.

Made good on their warranty Made good on their warranty! Bought the LifeProof Slam iPhone X case late last year. After only a few short months of light use, there were cracks appearing on the clear plastic component of the case. I believed these would compromise the integrity of the protective case. I submitted a warranty claim through the company's website. I found this process very straight forward. After verifying my images they sent me a replacement case. Very happy with a company that makes good on their promises.