If you value your phone If you value your phone, and are an outdoor or active person, this is the case for you. Completely dust, proof, and waterproof. I can’t count how many times it’s fallen off my lap when I’ve exited my truck and it’s fallen face first into a puddle. The waterproof feature is so handy. Two days ago while on my way to work I inadvertently left my phone on the roof of my SUV. Needless to say it flew off at 110 km and bounced across the freeway. Using the find my iPhone app me and a coworker were able to retrieve it a couple hours later. The only damage to the phone is a few scuffs on the case, I will forever be a customer

Poor customer service and they blame… Poor customer service and they blame the pandemic. When will businesses understand that covid 19 is not an excuse for poor behavior? They are not adapting well and do not have the nice usa reps on staff any longer. The use independent reps who keep asking online if im done. Yes i am done with this company that chooses to not adapt to our new normal after 1 year. They are going extinct. Amazon has many other choices.

Terrible (non existant) customer service Good luck if you're considering buying a Lifeproof case. Mine broke well within the 1-year warranty, and despite my sending multiple emails/messages to Lifeproof over the past 1.5 months (with the information they require re. the case - photo evidence etc) they simply ignore the correspondence. If I could give a zero rating I would. "Customer Service" is NOT something they practice in this company.

Terrible Rip-Off Company and here’s… Terrible Rip-Off Company and here’s why; overpriced products, really really bad customer service. If you need to exchange or return, they treat you like crap and are no longer considered a valued customer but an annoyance. They will not let you exchange, only return and repurchase. They charge you a fee to return because they don’t allow exchanges, then they charge again for shipping out your replacement piece. Also they take up to 4 weeks to process your return so it doesn’t hit their books for a selected time period. My advice is to find a similar product on Amazon or any other website or company.

life proof NEXT case I bought a new life proof NEXT case. Fell apart after 5 months and I’d never even dropped the phone. Rubbers peel off, buttons go spongy. All these designer / branded cases are just a scam and they are all laughing at us paying big dollars for them. You can get a unbranded case for a fraction of the price with the same protection. Never again will i buy a branded case, just companies run by crooks