Tammy Morris-Wells
GBDisgusting company! I bought some earbuds from mifo in August 2023. A few weeks later, when they still hadn't arrived I contacted them. I tried the chat, email, every way I could. No joy. Eventually they responded and told me the colour I had ordered was not available and they didn't know when it would be. They asked if I would like another colour. I said no and could I please have a refund. No response. 2 days after this exchange I had a notification that they had been dispatched. I received the incorrect buds at the end of Sept. I sent them back, at my own expense, and they were received by Mifo on 8th Oct. Over the next 6 months I emailed them on a weekly basis demanding a refund. I would be told it was being dealt with, week in and week out. I eventually tried the Mifo.Au customer services and nearly 7 months after they received the buds back I GOT A REFUND!!! How disgusting that they would have happily seen me out of pocket by £90 and that they thought they could fob me off with another colour. Avoid these people at all costs.
Nicki Bennett
GBIf I could leave zero stars I would. Avoid! If I could leave zero stars I would. Headphones (earbuds) lasted about 10 days. Then the problems started. No customer service at all! Took weeks to get the address to send earbuds too. Then nothing! They have now had earbuds for 3 months and no refund or replacement. Horrendous! Avoid!
Rob Bruce
GBBought mifo earbuds 18 months ago Bought mifo earbuds 18 months ago. Have had continued issues with charging and now a single charge only lasts 20 minutes. This is particularly disappointing given the exceptional charge times advertised. Have also given up trying to contact mifo. They do not have a contact email and their online chat bot is a complete waste of time. In short the high cost and good reviews are completely unjustified. Strongly advise buying from this unreliable company.
Paul Lenihan
GBOrdered my earbuds on 2ND DECEMBER… Ordered my earbuds on 2ND DECEMBER 2023, still havent arrived. Absolutley disgraceful. Asked for a refund three times, just ignored. Please avoid this company AT ALL COSTS - COMPLETE SCAM
dominic garros
GBI came hear to see if anyone else had… I came hear to see if anyone else had had issues and looks like I am not the only one. As many on here I sent a faulty pair of the o7 ear pods back in sept and had no reply at all.