When you finally receive your earbuds When you finally receive your earbuds, keep your fingers crossed that they continue to work ok. If you have a problem, forget any response. Customer services is completely useless. I had over thirty email conversations with (Steve) whilst they palmed me off with excuses. Eventually asked me to return the item and acknowledged I was within my 12 month warrantee. Still nothing. Complete rubbish and I feel sorry for anyone who buys from them. They don't deserve to be trading. Don't even think of buying from them and save yourself the pain and anxiety I went through.

Unfulfilled order for earbuds - don't order Ordered earbuds 30 December 2023. Order not fulfilled. Emailed company - no response. Company cannot be contacted by phone. Used online chat service. Don't expect same day response. Was sent response - didn't tell me when order would be fulfilled. Then I read trust pilot reviews. I have disputed the transaction with my credit card company in the hope I get my money back.

No Communication or receipt of order from Mifo I Placed an order 26th January 2024 for Ear buds which were due for delivery within 5 business days which I haven't received. I have contacted Mifo via email and through their chat/message option on their website and no one has come back to me. An absolutely appalling service from MIfo all I want is my money back now!

Recent purchase, Mifo gen 2 Plus… When I bought my headphones ( I used Apple Pay for the purchase), I did not receive email confirmation. It took me a while to find out how to contact the Customer Support team. They were prompt and courteous, and reassured me everything is in order, however, they could not provide me tracking number, nor they send the confirmation for the order. I read some quite bad reviews and to be honest, I was thinking this story won’t end well. However, the headphones arrived around a week after my purchase and on first try, they are remarkably better then the first generation of Mifo, which I used for about 3 years. So the Customer Service was OK, but there may be something on the tech side that needs addressing to improve the purchasing experience. I’m based in Ireland, so a delivery inside a week is pretty normal.

Earbuds come with many different covers… Earbuds come with many different covers to help you find your perfect fit. Easy to start using right outbox the box - paired quickly with my iPhone but hasn’t paired with my MacBook Pro. Audio is awesome. Battery life is phenomenal. Lot of different buttons on the earbuds and still getting my head around them. Love the idea of that you can use the case to charge your phone if you need to! Shipping took over two weeks. Apparently the delay was with the courier.