If I could leave zero stars I would. Avoid! If I could leave zero stars I would. Headphones (earbuds) lasted about 10 days. Then the problems started. No customer service at all! Took weeks to get the address to send earbuds too. Then nothing! They have now had earbuds for 3 months and no refund or replacement. Horrendous! Avoid!

Simply terrible Simply terrible. The headphones they sent broke, they ultimately sent a new pair, which did not work, and it's been nearly a year since that period I still have not received a pair of headphones. Staggeringly inept and seemingly not far off fraudulent.

no product delivered. i bought ear buds in december and they never arrived. mifo on this site not contactable. months later i had my bank reverse the transaction. there should be an option for a no star rating. avoid this site and dont give them an opportunity to scam you.

When you finally receive your earbuds When you finally receive your earbuds, keep your fingers crossed that they continue to work ok. If you have a problem, forget any response. Customer services is completely useless. I had over thirty email conversations with (Steve) whilst they palmed me off with excuses. Eventually asked me to return the item and acknowledged I was within my 12 month warrantee. Still nothing. Complete rubbish and I feel sorry for anyone who buys from them. They don't deserve to be trading. Don't even think of buying from them and save yourself the pain and anxiety I went through.

I came hear to see if anyone else had… I came hear to see if anyone else had had issues and looks like I am not the only one. As many on here I sent a faulty pair of the o7 ear pods back in sept and had no reply at all.