Good reviews are deceiving. Delayed shipping. Ordered washer & dryer on 6/7/15. I received my order on 6/30/2015. After speaking to customer service at least 10 times. They only responded after originally posting a bad review. They requested to me to take down the bad review in return for extended factory warranty for an year. They also agreed for a price match with home depot. Over the next few months I exchanged emails with the customer agent for the price match refund amount. He told me that the check will be mailed to me in a month and that did not happen until now.

horrible service I ran out of time waiting for my order so i had to cancel and they assured me that i will recieve full refund within 7-10 days... i will change review to five stars as soon as i get email verifying that the order has been cancelled and will be recieving full refund and will write another review when i recieve full refund back... i placed my order on oct 29 2015 and was promised delivery within 15 to 20 days and nothing so i called and they said order should ship out nov 27...then heard nothing called again nov 30 and they guarnteed me 1000% that my order would ship out dec 4th which again it did not ship ... i called today and they told me that it MIGHT ship out on dec 11th...so i decided to cancel my order... im very skeptical about recieving my refund... because of the reviews on the bbb website..

Pleasant customer service So far so good. My rep was Billy Johnson and he explained the delivery service, the protection plan and the white glove service. I normally don't take protection plans but since their price was so much lower than the big box stores, the protection plan was basically no cost and if claims are made against it, then 1/2 the cost is refunded back.

Buyer beware Frigidaire Purchased a Frigidaire microwave in July 2017 along with 3 other kitchen appliances.After less than 3 years of very light use it completely quit on me. Other microwaves I’ve owned lasted about 20 years. When I contacted Frigidaire to say I wasn’t satisfied with the microwave I was first transferred to a disconnected number. I called back and basically was told to call a repair person. Repair people change $100 just to come out. Frigidaire basically told me “too bad you’re out of luck”. Will NEVER buy another Frigidaire product. BUYER BEWARE!!!

Whirlpool is noting more than ...a… Whirlpool is noting more than ...a waste of your money. Both a new refrigerator a Top of the line "Whirlpool" just 3 years ago. We paid over $1500 believing "whirlpool" was one of the best choices....WRONG ! If you want to just throw your money away foolishly than yes buy Whirlpool. One year after the warranty and it is now "NOT" keeping the upper section at the required 40 degree temperature. Contacted Whirlpool and it turns out it sucks to be me. Will never buy any Whirlpool product again !