As worst as it can get Appliance of America did not deliver my item. I originally order a refrigerator in November 28th for my father's birthday. Was told it would take 6 weeks. Called back after 6 weeks, said it was delayed. Had to open a case with credit card company like many people in this review. Dad ended up crying cause he was so disappointed he never got his gift.

Good reviews are deceiving. Delayed shipping. Ordered washer & dryer on 6/7/15. I received my order on 6/30/2015. After speaking to customer service at least 10 times. They only responded after originally posting a bad review. They requested to me to take down the bad review in return for extended factory warranty for an year. They also agreed for a price match with home depot. Over the next few months I exchanged emails with the customer agent for the price match refund amount. He told me that the check will be mailed to me in a month and that did not happen until now.

I spent well over $ 12,000 on kitchen… I spent well over $ 12,000 on kitchen appliance in 2014 on top of the line Wolfe stove/ovens and Sub zero refrigator. I'm a single retired gentleman who does very little (I mean maybe once a week) and called to service my sub zero routine maintance. That went fine but my burners were not igniting. Long story short I had to purchase 2 burner unit at over $480 TO FIX STRIKER Tech couldn't explainit--said very unusual -never say problem before. Builder said he talked to store to see if they would cover cost--6 weeks later still no answer BUYER BEWARE BUYER BEWARE NOT REPUTABLE COMPANY, i CAN'T AFFGORD TO DO BUSINESS WITH A COMPANY LIKE THIS--CAN YOU

Promised everything and got nothing. Price was good but no appliances ever showed up! Never got a update stating appliances were being shipped or anything as promised. Still waiting on a refund. Have disputed charge on my credit card. Also seller disputed my review on here claiming he had no record of me as a customer. I had to send a copy of my invoice to trust pilot to prove I was a customer.Once he billed my credit card. He was done with my order. He asked me to review him right after I placed my order, How can I review with out even receiving the product? BBB has an alert on Appliances of America as well and rates this company a F.

New range purchase with ease Billy was extremely helpful with our recent purchase of the Samsung Chef Collection Induction Range. After waiting forever for an local dealer to even give us a quote. Billy give us very a combative price and set everything up within just one hour. Now we are just waiting for the new range. Can't wait to test it out with induction technology now.