horrible service I ran out of time waiting for my order so i had to cancel and they assured me that i will recieve full refund within 7-10 days... i will change review to five stars as soon as i get email verifying that the order has been cancelled and will be recieving full refund and will write another review when i recieve full refund back... i placed my order on oct 29 2015 and was promised delivery within 15 to 20 days and nothing so i called and they said order should ship out nov 27...then heard nothing called again nov 30 and they guarnteed me 1000% that my order would ship out dec 4th which again it did not ship ... i called today and they told me that it MIGHT ship out on dec 11th...so i decided to cancel my order... im very skeptical about recieving my refund... because of the reviews on the bbb website..

Why Doesn’t Anyone Make Quality Appliances I remodeled my kitchen, four years ago, purchased all new kitchen appliances, fridge, double oven, cook top, dishwasher, microwave. The Whirlpool double oven was replaced, within the first year. It took Home Depot months to replace it, even though I bought extended warranty,. I went 6 months without ovens. The Samsung dishwasher is the worst dishwasher I’ve ever owned. It’s been repaired, twice. The Samsung refrigerator has had two broken plastic parts, inside the fridge, the ice maker is broken, the fridge is making a different noise, mold is growing in between the plastics the drawer is made of, (there is no way to take the drawer apart). The LG stove top works well, but the knobs have broken and melted. I spent thousands of dollars for crap appliances. I would gladly take back my 20 year old appliances. I’m a 64 year old woman, it’s just my husband and myself, living here, so my appliances don’t get rough use or overuse. I will be buying new again, within the next year. I will NEVER buy anything from Home Depot, and will not purchase any of these brands again, except Whirlpool.

Good reviews are deceiving. Delayed shipping. Ordered washer & dryer on 6/7/15. I received my order on 6/30/2015. After speaking to customer service at least 10 times. They only responded after originally posting a bad review. They requested to me to take down the bad review in return for extended factory warranty for an year. They also agreed for a price match with home depot. Over the next few months I exchanged emails with the customer agent for the price match refund amount. He told me that the check will be mailed to me in a month and that did not happen until now.

Whirlpool is noting more than ...a… Whirlpool is noting more than ...a waste of your money. Both a new refrigerator a Top of the line "Whirlpool" just 3 years ago. We paid over $1500 believing "whirlpool" was one of the best choices....WRONG ! If you want to just throw your money away foolishly than yes buy Whirlpool. One year after the warranty and it is now "NOT" keeping the upper section at the required 40 degree temperature. Contacted Whirlpool and it turns out it sucks to be me. Will never buy any Whirlpool product again !

New range purchase with ease Billy was extremely helpful with our recent purchase of the Samsung Chef Collection Induction Range. After waiting forever for an local dealer to even give us a quote. Billy give us very a combative price and set everything up within just one hour. Now we are just waiting for the new range. Can't wait to test it out with induction technology now.