Company was referred by Sears for… Company was referred by Sears for repair service. Technician Curtis was rude, obnoxious & VERY UNPROFESSIONAL!!!! Displayed an attitude right from the initial phone call. On the day of service Technician’s tone was aggressive & demanded that I go “somewhere else” while he worked (stated that it was company policy). Really?!?? He hadn’t made that request before when he needed my assistance with me using my phone flashlight because he did not have a flashlight of his own. Which prepared technician does not have that as part of their tools?! Anyway l insisted that it was my home & I would not be going anywhere). Should have kicked him out then but didn’t!! Technician demanded to know my deductible even though it was paid in advance to Sears. My fiancée is insisting that I make a formal complaint & I will because there is much more to report regarding his inappropriate behavior. DO NOT USE THIS COMPANY!!!!! What a horrible representation of a reputable company as Sears!!!!!!! Is anyone wondering why their rating is at a 1 star......It should actually be -10!!!!!!!!

Appliance Company of America (Zhuhai) Co., Ltd. Mis-representation Air Fryer Oven: My wife bought an Appliance Company of America (Zhuhai) Co., Ltd. Air Fryer Oven: ACA Model ATO-EAF26A as a birthday present. Capacity quoted as 26Litre. Ideal. But it looked small so I measured the oven internal dimensions: 32cm w x 18 cm h x 31.5 cm d = 18.14 cu cm = 18.14 litre WHAT A JOKE! As a follow up: The Company have refused to take it back and refund. Buyer Beware!

Whirlpool is noting more than ...a… Whirlpool is noting more than ...a waste of your money. Both a new refrigerator a Top of the line "Whirlpool" just 3 years ago. We paid over $1500 believing "whirlpool" was one of the best choices....WRONG ! If you want to just throw your money away foolishly than yes buy Whirlpool. One year after the warranty and it is now "NOT" keeping the upper section at the required 40 degree temperature. Contacted Whirlpool and it turns out it sucks to be me. Will never buy any Whirlpool product again !

Why Doesn’t Anyone Make Quality Appliances I remodeled my kitchen, four years ago, purchased all new kitchen appliances, fridge, double oven, cook top, dishwasher, microwave. The Whirlpool double oven was replaced, within the first year. It took Home Depot months to replace it, even though I bought extended warranty,. I went 6 months without ovens. The Samsung dishwasher is the worst dishwasher I’ve ever owned. It’s been repaired, twice. The Samsung refrigerator has had two broken plastic parts, inside the fridge, the ice maker is broken, the fridge is making a different noise, mold is growing in between the plastics the drawer is made of, (there is no way to take the drawer apart). The LG stove top works well, but the knobs have broken and melted. I spent thousands of dollars for crap appliances. I would gladly take back my 20 year old appliances. I’m a 64 year old woman, it’s just my husband and myself, living here, so my appliances don’t get rough use or overuse. I will be buying new again, within the next year. I will NEVER buy anything from Home Depot, and will not purchase any of these brands again, except Whirlpool.

Good reviews are deceiving. Delayed shipping. Ordered washer & dryer on 6/7/15. I received my order on 6/30/2015. After speaking to customer service at least 10 times. They only responded after originally posting a bad review. They requested to me to take down the bad review in return for extended factory warranty for an year. They also agreed for a price match with home depot. Over the next few months I exchanged emails with the customer agent for the price match refund amount. He told me that the check will be mailed to me in a month and that did not happen until now.