Samsung induction cooktop Samsung induction cooktop. Worst appliance and most expensive. Turns off randomly, wifi connection doesn’t work at all, jumps up and down in settings. Called company and got the run around for 2 days and result was I could pay for someone to look at it.

Buyer beware Frigidaire Purchased a Frigidaire microwave in July 2017 along with 3 other kitchen appliances.After less than 3 years of very light use it completely quit on me. Other microwaves I’ve owned lasted about 20 years. When I contacted Frigidaire to say I wasn’t satisfied with the microwave I was first transferred to a disconnected number. I called back and basically was told to call a repair person. Repair people change $100 just to come out. Frigidaire basically told me “too bad you’re out of luck”. Will NEVER buy another Frigidaire product. BUYER BEWARE!!!

Pleasant customer service So far so good. My rep was Billy Johnson and he explained the delivery service, the protection plan and the white glove service. I normally don't take protection plans but since their price was so much lower than the big box stores, the protection plan was basically no cost and if claims are made against it, then 1/2 the cost is refunded back.

Customer service problems; perhaps some growing pains These guys do not respond quickly to emails or phone calls (2 day response time), do not provide ship dates. 3 weeks later, still waiting, with no updates. Order status displays "no information available". Cancelled the credit card I gave them, cancelled order. I did get a call from the store manager. He was very apologetic, and wanted to make things right. For me, however, that ship has sailed. I deeply appreciate his sincere effort in calling, I know calls like ours are not easy, or fun. As mine seems to be the only even half negative review here, maybe you'll have better luck.

Good reviews are deceiving. Delayed shipping. Ordered washer & dryer on 6/7/15. I received my order on 6/30/2015. After speaking to customer service at least 10 times. They only responded after originally posting a bad review. They requested to me to take down the bad review in return for extended factory warranty for an year. They also agreed for a price match with home depot. Over the next few months I exchanged emails with the customer agent for the price match refund amount. He told me that the check will be mailed to me in a month and that did not happen until now.