Good reviews are deceiving. Delayed shipping. Ordered washer & dryer on 6/7/15. I received my order on 6/30/2015. After speaking to customer service at least 10 times. They only responded after originally posting a bad review. They requested to me to take down the bad review in return for extended factory warranty for an year. They also agreed for a price match with home depot. Over the next few months I exchanged emails with the customer agent for the price match refund amount. He told me that the check will be mailed to me in a month and that did not happen until now.

As worst as it can get Appliance of America did not deliver my item. I originally order a refrigerator in November 28th for my father's birthday. Was told it would take 6 weeks. Called back after 6 weeks, said it was delayed. Had to open a case with credit card company like many people in this review. Dad ended up crying cause he was so disappointed he never got his gift.

Promised everything and got nothing. Price was good but no appliances ever showed up! Never got a update stating appliances were being shipped or anything as promised. Still waiting on a refund. Have disputed charge on my credit card. Also seller disputed my review on here claiming he had no record of me as a customer. I had to send a copy of my invoice to trust pilot to prove I was a customer.Once he billed my credit card. He was done with my order. He asked me to review him right after I placed my order, How can I review with out even receiving the product? BBB has an alert on Appliances of America as well and rates this company a F.

As bad as it gets. The New Jersey Better Business Bureau have an alert on this company and an F rating for good reason. Until recently their company address was a tiny used appliance store. When that game was up they now have an address which appears to be a medical complex. In short, I wish I had researched this company properly before handing over $2059 that I only got back several months later after registering a dispute with my credit card company. Appliances Of America never sent me the item I ordered and never gave me the refund they had promised. There are things I would like to say here that I dare not for fear of having this review deleted just like all the other negative ones this 'company' receives. In short, AVOID, AVOID, AVOID.

horrible service I ran out of time waiting for my order so i had to cancel and they assured me that i will recieve full refund within 7-10 days... i will change review to five stars as soon as i get email verifying that the order has been cancelled and will be recieving full refund and will write another review when i recieve full refund back... i placed my order on oct 29 2015 and was promised delivery within 15 to 20 days and nothing so i called and they said order should ship out nov 27...then heard nothing called again nov 30 and they guarnteed me 1000% that my order would ship out dec 4th which again it did not ship ... i called today and they told me that it MIGHT ship out on dec 11th...so i decided to cancel my order... im very skeptical about recieving my refund... because of the reviews on the bbb website..