Communication and customer service non-existent I bought an Iphone backcover from them. They were very prompt in taking the payment out of paypal, but never posted a shipping confirmation. Two weeks later, when I had not received it, I tried to contact them through their customer service email. I received NO response. I did it again the next day and the next. NO response. I had Paypal contact them. NO response. Finally, I ordered a new back on EBay from someone else (cheaper too). The next day the first back arrived. I still have had NO response from this company at any time. Now, I have to deal with having TWO backs. I would never deal with them again.

Never again I ordered an otter box 5 weeks ago. The payment was taken immediately , but still no otter box . I emailed the company and have gotten no response. Now when I try to log into the sight It says it's not a secure sight, and I can't get past please log in. Very disappointing! spend the extra money and order from a reputable company.

Rouges, stay away. Ordered twice and was told....... item was "lost" twice and that they could not refund me without proof of payment which I sent & now they ignore me. Save your money avoid!

CRAPPY BUSINESS ETHICS DON'T BUY IF YOU NEED IT RIGHT AWAY. I ORDERED MY PRODUCT 14 DAYS AGO AND IT WAS JUST PROCESSED IN CHINA ON JUNE 5TH. DON'T HAVE AN OPTION TO COMMUNICATE DIRECTLY WITH THE COMPANY. I DON'T WANT THE OTTERBOX ANYMORE, BUT NOT SURE IF I WILL EVEN GET A REFUND. VERY DISAPPOINTED!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! BUY AMERICAN, IN THE USA.

Awesome - Not a Scam Many people are calling this website a scam. It's not. I bought an Otterbox case off of here for like $10 or so. Super cheap and is the official Otterbox company. It did worry me because I read some of the reviews after I ordered. But it came. It just takes a while because the company sends it from China. I guess some people rated before they got their product. Super awesome though if you're willing to wait a few weeks for a super good product with a reasonable price.