Worst customer service ever Worst customer service ever! Constantly chasing for my faulty item to get sorted, less than 6 months old and the handlebars are loose and leaking paste from frame. I have now been told that repair will be 15 days and you are not provided a replacement. My son needs this to get to and from work, they are not interested. Don't bother purchasing from them!

Original inventor. It is actually funny the original segway was the idea of my father who was a chemical engineer and always had a lot of crazy ideas before he died six years ago. He had so many ideas that the whole family would run away from him. I told him to do humanity a favor and give his ideas for free to his patent lawyer, my father had already payented some other of these ideas before. One of those idess with drawings and all was the original concept of the segway. His patent lawyer sold many of those ideas I think mostly to the Chinese including that one. Funny enough he never got credit for it or a penny from it and all the credit went to some Chinese guy who sold it to the west.

Good afternoon unprop Good afternoon Yes I got worse costume service ever They just laugh at me ! Didn’t listen what I say . The agent talking to his co worker and I didn’t think he know I was try to have proper conversation to resolve a problem. He just laughs and have monologues to himself I bought 6 Segway in pass 7 year unfortunately it’s the last BRAVO!

Do not buy, horrendous customer service worst experience ever, we bought a scooter end of July 2023, by the end of August the scooter stopped working so we contacted customer service and got the scooter send back at the beginning of September 2023 they said they could repair it and was waiting for parts, but somehow said in the next breath they had lost our scooter. So said they was going to send us a new one. so we are now January And are still waiting. After lots of emails and calls, we have been promised 3 scooters that never appear. Customer services are completely incompetent, never return calls or email. This company is scamming, incompetent DON'T BUY THERE PRODUCTS

Ninebot Kickscooter E22 (speed limit required) I've got Ninebot Kickscooter E22 during one year. It is absolutely nice product. My travel distance more than 500 km. I hope that Segway can do great improvement to add speed limit in computer firmware of Kickscooter. 3 modes (eco, white S, red S) is good but also Speed Limit is required. For me convenience is to set red S mode and speed limit at 15-17 kmh. Ninebot Kickscooter will start quickly and not overspeeding.