Worst customer service,$1100 xmas… Worst customer service,$1100 xmas present that is going onto 3 months without repair.customer servive agents will lie to your face saying they cant find emails or you have sent the same vid that clearly has a dif file number to drag things out further.Took my bike repaired nothing and sent it back not working and have now ignored my emails for 2 weeks.bike repairers refuse to answer phone or return messages .

Horrible customer service Horrible customer service. By far the worse experience I have ever had. I have been dealing with someone named David, who tells me the company has sent me emails, when they haven't. Took forever to provide me with a label for me to PRINT! I sent the scooter back, which I PAID for only to be billed again to have it fixed. I've asked to speak to corporate only to have David continue to respond to me. If anyone has any advice, please share. Its frustrating because my daughter needs the scooter to go from class to class and the scooter has been in their possession since December. Stay away from the company so you need have to deal with the customer service.

Good afternoon unprop Good afternoon Yes I got worse costume service ever They just laugh at me ! Didn’t listen what I say . The agent talking to his co worker and I didn’t think he know I was try to have proper conversation to resolve a problem. He just laughs and have monologues to himself I bought 6 Segway in pass 7 year unfortunately it’s the last BRAVO!

Worst customer service ever Worst customer service ever! Constantly chasing for my faulty item to get sorted, less than 6 months old and the handlebars are loose and leaking paste from frame. I have now been told that repair will be 15 days and you are not provided a replacement. My son needs this to get to and from work, they are not interested. Don't bother purchasing from them!

Avoid avoid avoid!!! Avoid avoid avoid!!!! Wish I’d read the reviews before purchasing a Segway scooter only 3-4 months old only used for about 5-6hours in total and still broken after being repaired twice under the warranty…