Not fulfilling the order I see many similar posts here — ordered their headphones on January 6, and nothing since then, the tracking app says order received and that’s it… emails are unanswered… It’s a shame because I used to have E7 and they are very comfortable and noise canceling is great, they died after couple of years of heavy usage which is fine. But what’s going on now with them looks like a total scam, taking money and not sending anything. What happened?

Do not buy anything from Cowin Audio bought the E8 headphones from Cowin… BUYER BEWARE! I bought E8 headphones from Cowin Audio in March of 2023. They promised a two a two year warranty extension. After the first two months the headphones stopped charging. Since then I have been trying to get my headphones covered under warranty. I made every attempt to contact them. Here it is 12/24/23 and I have not heard or seen any response from them. Buyer be beware! Now I see Cowin Audio advertising on the TV. I am very frustrated.

Low Quality for a high price tag Noise cancelling had a high pitch with low volume clicking every second. Reached out to customer service. They never replied to my emails. They never answer the phone. I lost 49 dollars on this purchase. Save the hassle and never buy from Cowin or anything advertised as E7

The reality and sadness Honestly, I’ve ordered like a week ago, still haven’t got my E9s FROM PRIORITY DELIVERY, I wish I would’ve gotten them sooner, I feel like they could be a great company if they would respond to their customers. And the 24 - 48 wait for the shipping or any notices never happens. I just hope I get the E9s soon 🙏. Maybe if I get them , I’ll leave a great review on the headphones themselves, but for now ima just hope I get them soon. As of November 16, I will soon file a dispute for my order if I don’t get my headphones or at least a shipping update by today. I’m very disappointed that I fell for this company’s games.

Ordered E7 headphones on 10/12/23 got… Ordered E7 headphones on 10/12/23 got confirmation email stating they would ship in 24hrs. One week later no contact. I have sent multiple emails and gotten no response. Tried calling several times and you get a recording that states no company info but ironically it is about an app to stop scammers! Recording then says to hold for representative, phone rings then elevator music. Rings twice more then disconnect. After research there are many consumers with the same story, even on their face book page cowinoffical. I have filed a dispute with CC company.