Mary Grulke
GBI ordered 2 smart watches with blood… I ordered 2 smart watches with blood sugar tracking capabilities. I have tried to contact them numerous times, to no avail. I tried the phone number that is actually in NY. I am totally disgusted with this company. I doubt I will received a credit even though they are paid for. One start is for prompt shipping, nothing else.
Megan Dryborough
CASimilar to many others here Similar to many others here - I ordered a replacement pair of E7s after using mine daily and loving them...but no delivery two months later, no response to any customer service emails...nothing.
luke
GBCowin Audio is a scam! Do not buy! They don't respond to costumer support emails!! I purchased Cowin E7 headphones in August of 2022. As per Cowin's warranty policy if you purchase from their website your purchase is secured under a two year warranty. About a year after my purchase (July 2023), the audio went out in my headphones. I have been attempting to contact their email help line for nearly a year at this point. I have never received a response despite sending four emails. Their email is the only contact line listed on the COWIN website.
ToneLoc
GBIsn't it amazing? Isn't it amazing? I've had nothing but bad experiences with Bluetooth products and yet, the best Bluetooth product i've had by a country mile are the Cowin E7 headphones. They have been SO good it's not even close. Sound, connectability, supportability (iPhone, Windows laptop, iPad etc) I'm not doubting other people's bad experiences but........ my little E7s are amazing and are still going strong.....
Paul
GBAll measurements are way way off A nice looking watch, but don't rely on anything other than the time and date. The Bp, Bs, workouts, sleep measurements etc. are just way off, maybe as much as 30%. But because they have stolen all your personal information, its a victory for them. I've tried 2 support emails and their official site messaging and no answer regarding my request for return. The delivery date may be intentionally delayed so that it's impossible to protest your charge card when you've already paid. This is fraud even China might not approve of....