This company is a total scam This company is a total scam! While I did actually receive my headphones, the microphone was not working and I immediately tried contacting the company for a refund or exchange. Emails went unanswered, no online chat or phone available to try and get in touch with a real person. I even paid to have these shipped back and included the refund request form with my emails backing up that I did try to reach out to request refund within 30 days and still no response. No refund, not even exchange. NOTHING! I learned the hard way this company is a total scam.

Nearly a week and no update on order still remains unfulfilled and left unanswered emails I placed an order with them 9th of September and my order remains unfulfilled and tried to contact them through email and nothing. I don't know how long to wait it out until i request a refund through PayPal. I've just seen a review aswell saying that they are a scam so I'm quite worried now as they are expensive!!

Doesn't even deserve 1 star Doesn't even deserve 1 star. Headphones arrived DOA. Filled out website submission form, emailed multiple times, called (no answer). I finally gave up and disputed the charge through my credit card company. They've refunded my card, apparently they couldn't get hold of them either.

Isn't it amazing? Isn't it amazing? I've had nothing but bad experiences with Bluetooth products and yet, the best Bluetooth product i've had by a country mile are the Cowin E7 headphones. They have been SO good it's not even close. Sound, connectability, supportability (iPhone, Windows laptop, iPad etc) I'm not doubting other people's bad experiences but........ my little E7s are amazing and are still going strong.....

Abysmal Customer Service My SE7 noise cancelling headphones were great when they worked, but they suddenly ceased charging. I have not exposed them to damage, force, or any fluctuating temperatures. Good news that I'm still under warranty, right? Wrong, you cannot get ahold of anyone. I've received no response from my email, form submission, or message on Facebook. I called the number and although the person who answered was nice, she took my information and then quickly told me she would have to pass it along to someone who could help and hung up. What the hell? Why would you have someone answering phones that cannot help you? What a dysfunctional company.