I purchased freezer parts paying… I purchased freezer parts paying bycard, but had to return an item. I was sent a returns label which I used. 15 days after returning the item, still no refund. I try contacting by Chat but couldn't get the right dept and was told I had to call. I called the number I was given at 5:15pm and got a message that the dept was closed even though the message said opening hours are 8am to 6pm. I call the next day and was told I have to wait until Evri confirms where the parts are before I'll get my refund, even though I have proof of return. This is all so 1990s.

Domestic & Con. 3rd engineer turned up for the same job. Did not know what he was supposed to fit. Details provided on the job request weren’t transferred across to him. Booked through domestic and con who are fast enough to take your money and promise you engineers. CEO and directors of domestic and fun need to call their numbers and see what stupid loops are through. Always when I call high call numberswhich means not enough staff. Would not recommend domestic and con.

Avoid buying Indesit I bought a built in Indesit microwave oven 2 years ago & it no longer works. I contacted Indesit who were no help at all. It seems I'm expected to pay at least £60 to either be told it can't be repaired or more if it can be repaired. I expect more than 2 years from a microwave.

Engineer came to fix washer dryer with… Engineer came to fix washer dryer with parts he provided. First time wash and discharged all waste water over our kitchen floor. Thanks for spending 3 hours clearing up the problem you created.

Dear me! I get through to someone and then I'm getting cut off!!!!! Im phoning because an engineer broke my plug socket and I want it fixed. I'm not one to make complaints, I just want it fixed and they keep "putting me on hold" the cutting me off!!!!!