Engineer came to fix washer dryer with… Engineer came to fix washer dryer with parts he provided. First time wash and discharged all waste water over our kitchen floor. Thanks for spending 3 hours clearing up the problem you created.

Don't take 25 days to fix fridge… Don't take 25 days to fix fridge freezer. How are people ment to go that long with out one. And when you came out 4 months ago, if your engineer had of bothered to find leak ,rather than just regassing ,we wouldn't be here again.

Waiting too long for appointments dryer… Waiting too long for appointments dryer been broke for 6 weeks could have brought a new one for the cost of insurance in a year

Engineer lied about coming to my house Engineer lied about coming to my house. Doorbell camera showed no-one come and also house camera showed no visitors. Tried to re-book engineer but conformation said they would come to look at my fridge when it's the oven needing repair.

I purchased freezer parts paying… I purchased freezer parts paying bycard, but had to return an item. I was sent a returns label which I used. 15 days after returning the item, still no refund. I try contacting by Chat but couldn't get the right dept and was told I had to call. I called the number I was given at 5:15pm and got a message that the dept was closed even though the message said opening hours are 8am to 6pm. I call the next day and was told I have to wait until Evri confirms where the parts are before I'll get my refund, even though I have proof of return. This is all so 1990s.