Avoid buying Indesit I bought a built in Indesit microwave oven 2 years ago & it no longer works. I contacted Indesit who were no help at all. It seems I'm expected to pay at least £60 to either be told it can't be repaired or more if it can be repaired. I expect more than 2 years from a microwave.

Awful service at Hotpoint/Whirlpool Trying to speak to anyone at Whirlpool/Hotpoint is impossible. The automated system cuts out and only has a couple of choices. You can be hanging on forever. When you do get through to anyone it is the wrong department and nobody wears noise clearing headsets. The noise is awful. There is also no accountability for mistakes they have made. Trying to contact them via their online chat is no better and I actually got cut off without the representative having responded to my query. I was not in any way being rude but just asking a simple question as to why a part that had been ordered by an engineer back in January was only ordered for my 88 year old mother in law yesterday after I chased it meaning that she has been left without a working oven for 4 months. She has been trying to call them for months but cannot understand the automated system. I don't blame her. It was difficult for me to get through to anyone. Apparently the part has been ordered but they are expecting her at 88 to fit it or they will charge her. How is that acceptable. It is poor poor service even though I have seen so much poor customer service from organisations since covid. There is no accountability. All this has taken me all afternoon yesterday and all morning today. Ridiculous.

This company is absolutely terrible This company is absolutely terrible! Can you believe it? I've been missing work for three whole days, and not a single engineer has bothered to show up! My machine has been dysfunctional for an entire month, and all I get are promises of rescheduled appointments. It's beyond frustrating! They provide absolutely no assistance, and it's clear that this company has no organization or support system in place. I strongly advise staying far away from them!

Don't take 25 days to fix fridge… Don't take 25 days to fix fridge freezer. How are people ment to go that long with out one. And when you came out 4 months ago, if your engineer had of bothered to find leak ,rather than just regassing ,we wouldn't be here again.

I had an engineer booked for an all day… I had an engineer booked for an all day appointment they would call me before they came. It got to 16:00 and still nothing so I contacted them only to be told that the date had changed from today 25/04 to the 30/04. There are two disabled people in the house one who has a colostomy bag which leaks quite often. So almost a month without a washing machine. Why was I not notified of the change