Understand you are buying defective product in some way. Understand that buying from this company means you are buying a used/returned product that is defective in some way. Most importantly, DO NOT expect any sort of support or backing from them. I expected that I was buying a new product and that is not the case. It is best to order products from amazon where problemed items can be easily returned. They will respond to this negative review with a dismissive way stating the fault is mine.

TERRIBLE! TERRIBLE!! Motorola headset I ordered was not in Motorola packaging, missing pieces, and buttons don’t work. They offered me an RMA number to return the headset for “inspection” but the RMA number is only valid for 7 days. This company is a total scam selling broken electronics, having customers return the product, giving no refunds, and reselling the broken products to the next person. I wish a bolt of lightening would set their “store” on fire. They deserve it!!!

Fast, Accuarate, Responsive, Flexible The item arrived quickly and was just what I ordered. Customer Service is responsive and helpful. I was referred for service on my item to the manufacturer and when they could not repair it they failed to provide me a like replacement. I really needed that particular model and even though the replacement period has passed CellXpo agreed to replace my item. I would not hesitate to use them again. They provide exceptional service!

Customer Service is Horrible Customer Service is Horrible! No way to contact customer service. Had to email on numerous occasions. Tracking # provided but tracking only said that shipping label has been processed. Took over 3 weeks to get the product and paid a high shipping charge

Satisfied with Customer Service Response At first I was skeptical about CellXpo when I did not receive my order. Wrote an email to customer service and found out that the Jabra BT 8040 Bluetooth headset that I had order was not in stock. CellXpo offered another Jabra headset instead but elected to change the order to getting the Bluetooth_Car_Kit-TZ700 speaker system with no additional charge. I confident that the product will arrive in a timely manner. I would buy from them again in the future.