TERRIBLE! TERRIBLE!! Motorola headset I ordered was not in Motorola packaging, missing pieces, and buttons don’t work. They offered me an RMA number to return the headset for “inspection” but the RMA number is only valid for 7 days. This company is a total scam selling broken electronics, having customers return the product, giving no refunds, and reselling the broken products to the next person. I wish a bolt of lightening would set their “store” on fire. They deserve it!!!

Great Customer Service I recently purchased a bluetooth and unfortunately the unit would not go into pairing mode. With no questions asked, the CSR replaced the product before even receiving the defected return. I am confident the new model will perform satisfactorily and am pleased with this vendor. I will recommend Cellxpo to my friends and colleagues.

Item received in a plastic baggie...Missing components. Ordered new Samsung wireless earbuds and they came in a plastic baggie. When I asked them about this they indicated this was the "bulk shipping" noted in the item description--they remove it from the packaging. However, components that are typically included with a new item were missing and there was no owner's manual. Reached out to them for a return RMA# because I was expecting an intact new item, in a box, and have not yet heard from them. I will update if and when I hear from them...

Sends wrong items then ignores you I ordered an item (headphones). The item I ordered wasn't available, so instead of letting me know and asking how I'd like to proceed, they sent an older cheaper model that the specific one I paid for. I immediately requested a refund and a return shipping label. They took several days to get back to me, then said it was close enough. I replied it wasn't what I specifically ordered and paid for. No response from them, just completely ignored.

Satisfied with Customer Service Response At first I was skeptical about CellXpo when I did not receive my order. Wrote an email to customer service and found out that the Jabra BT 8040 Bluetooth headset that I had order was not in stock. CellXpo offered another Jabra headset instead but elected to change the order to getting the Bluetooth_Car_Kit-TZ700 speaker system with no additional charge. I confident that the product will arrive in a timely manner. I would buy from them again in the future.