Scam artist - Joel Kremer The company shipped me a non-functional display unit in an open package. The customer service (i.e. Joel Kremer - CEO, tech support) insisted that the headset simply needed to be charged for 24 hours... This was a display unit like they have in cell phone stores that are only for display purposes. Unbelievable.

Cheaper headset substituted and denied! I ordered 4 Motorola H17txt headsets at $39.95 each. Cellxpo in Brooklyn, NY sent me 1 H17txt, and 3 straight H17 headsets. The difference is now and always has been the outter metal mic cover on the H17txt model instead of the plastic mic on the H17. They even have the pictures on their website showing both models with complete descriptions. While they price both models the same, other sites, and traditionally so, charge $10 less for the straight H17. Either they don't know the difference, which I doubt, or they just chose to substitute without telling me, then when I complained by email they claimed they sent me the H17txt even though I sent them pictures.

If I could give NEGATIVE stars If I could give NEGATIVE stars, I would!!! 🤬🤬 I ordered two refurbished Plantronic Explorer 50 Bluetooth Headsets Dec 29. I should’ve received my order in January-it NEVER CAME! My USPS confirmation said it was delivered, but as I stated to the customer service, I’ve had mail delivered to me, the wrong address, which clearly stated other’s address’, SEVERAL times. They didn’t send me my product, refused to issue me a refund, and now I’m seeking further action. DO-NOT-PURCHASE-FROM-THEM!!

Great Customer Service I recently purchased a bluetooth and unfortunately the unit would not go into pairing mode. With no questions asked, the CSR replaced the product before even receiving the defected return. I am confident the new model will perform satisfactorily and am pleased with this vendor. I will recommend Cellxpo to my friends and colleagues.

Absolute trash Absolute trash. Ordered UR Beats earphones and instead I got something that resembles them. They came in drug dime plastic bags, the ear gummies looked like they were cut with scissors, the cables was not flexible, the quality of the sound was trash, and it didn't have a serial number.