Ordered a pack of eight 3.5mm audio… Ordered a pack of eight 3.5mm audio cables. None of them work. All short out. They will not take them back.

False advertisement & Horrible customer service Placed an order with Fommy on December 31st -- goods advertised as ready for shipment in early January. Received a prompt invoice but no goods or even an alert about potential delivery delays. Contacted customer service via site's chat application after 15minute and counting wait while trying to reach them by phone. First support rep promised I'd receive my goods via priority delivery on Feb. 8th. Items never arrived and again no courtesy message about any shipment issues. Next support rep merely offered "compensation" by way of suggesting the items might arrive in early March. Very frustrating experience. Finally just requested they cancel my order. Found same items elsewhere online -- not only with faster delivery but cheaper too!

Restocked, previously used, and retrun is a nightmare Please dod not shop with this company. I purchased an EQ7 unit and it was obivious it had been opened and used. I tried to return the unit and all emails were returned as invalid or nonexisting address. When call the 866 number I was put on hold, dropped out, and told they could not answer my call "today". Finally talked to someone who could not speak English. Got some RMA number and return form, however in small print it does not guarntee return will be accepted. This was NOT in the retrun info. when I looked at it before i BOUGHT iit. Will never shop here again.!

Charged for Item which was backordered ! I ordered a case and charger for my new phone - the youtube clips on the item page made it appear that these people were hands-on. The email confirmation of my order stated that I would be receiving an invoice with tracking number shortly... After 2 weeks and no shipment of my item I called and was told one of them was on back order and it was holding up the shipment, my card was charged, and nothing had shipped. I canceled the order and I'm STILL WAITING for my refund to go through despite being told by the customer service in India that it was refunded DAYS ago. Remember this: Everything you can find on this site, you can find somewhere else. Start with an operation you can count on, like Amazon or even Ebay.

CHARGED CARD -- DID NOT DELIVER Fommy took my order and charged my account six days later. After no receipt of merchandise, I called 24 days after the order and was told it would ship 3 days later. Fifteen days after that, with no receipt of product, I called and was told the item had been discontinued and the order canceled. My call and e-mail to Fommy concerning the issuance of a credit have yet to be answered.