Restocked, previously used, and retrun is a nightmare Please dod not shop with this company. I purchased an EQ7 unit and it was obivious it had been opened and used. I tried to return the unit and all emails were returned as invalid or nonexisting address. When call the 866 number I was put on hold, dropped out, and told they could not answer my call "today". Finally talked to someone who could not speak English. Got some RMA number and return form, however in small print it does not guarntee return will be accepted. This was NOT in the retrun info. when I looked at it before i BOUGHT iit. Will never shop here again.!

Ordered a pack of eight 3.5mm audio… Ordered a pack of eight 3.5mm audio cables. None of them work. All short out. They will not take them back.

Delay in Delivery I ordered a mobile pouch 10 days back, not yet received till now. I called several times to the customer care. their telling the stupid reasons like 'Your product still in customs officers'. My question is: if they are not able to deliver the product in right time, then why they are taking orders?. they are wasting customers time and money. in the same case i ordered few products on ebay, it got delivered within 3 days. this is what customer needs. I am suggesting Fommy: Improve your customer satisfaction otherwise shutdown the business. atleast customer will be in safer side.

Charged again after RMA received On 9/14/10 - I sent back solar charge battery under valid RMA number. They received on 9/16/10. Today 9/27/10, having not received the replacement, I called to inquire. Customer service told me warehouse received USB cable, but no battery. There is 100.0% chance I delivered battery only. In fact the cable is here on my desk. Issue escallated to supervisor. He tells me the same story. Then I asked if I could be transferred to their receiving supervisor. Sometimes people make mistakes. I am thinking someone erred on noting the correct part number upon receipt. He says cannot transfer me over or get in contact. His only resolution was to send a new one back and charge me item + shipping. So summary, they claimed receipt of a negligable value USB cable, but no battery. Cable sitting on my desk, here. Easy to prove unshipped cable. Not so with battery not in my posession! Resolution for me to pay a second time? Now I am concerned about delivery back again. Supervisor claims it will be sent today.

Worst buying experience I would never order from Fommy.com again. Not only did they not ship my item until 4 weeks after I purchased, but when I called about my order, their customer service was rude and unhelpful. If you read more reviews of Fommy, you'll see that they also frequently tend to send buyers the wrong item.