False advertisement & Horrible customer service Placed an order with Fommy on December 31st -- goods advertised as ready for shipment in early January. Received a prompt invoice but no goods or even an alert about potential delivery delays. Contacted customer service via site's chat application after 15minute and counting wait while trying to reach them by phone. First support rep promised I'd receive my goods via priority delivery on Feb. 8th. Items never arrived and again no courtesy message about any shipment issues. Next support rep merely offered "compensation" by way of suggesting the items might arrive in early March. Very frustrating experience. Finally just requested they cancel my order. Found same items elsewhere online -- not only with faster delivery but cheaper too!

false advertising I ordered an in car cradle that was advertised as having a charger included and aled display to show blackberry was charging. Received cradle in post but it does not come with charger and no installation insructions just cheap bits of plastic. Cannot make Contact on phone keep getting told to call back later by automated voice. No response to e-mail to customer care dept. wil be contacting trading standards as i feel i have been defrauded.

I wish I'd read the reviews first! Ordered - and paid for - two items for Christmas gifts. They never arrived; when I asked (after Christmas) about delivery, customer service was very slow in responding, and after several emails, they finally told me the items had been delivered in December. I never received them. I've finally been told that because I didn't complain within two weeks, I'm out of luck. Since they did not notify me that the items had been shipped, how could I complain within two weeks? Money down the drain.

Charged again after RMA received On 9/14/10 - I sent back solar charge battery under valid RMA number. They received on 9/16/10. Today 9/27/10, having not received the replacement, I called to inquire. Customer service told me warehouse received USB cable, but no battery. There is 100.0% chance I delivered battery only. In fact the cable is here on my desk. Issue escallated to supervisor. He tells me the same story. Then I asked if I could be transferred to their receiving supervisor. Sometimes people make mistakes. I am thinking someone erred on noting the correct part number upon receipt. He says cannot transfer me over or get in contact. His only resolution was to send a new one back and charge me item + shipping. So summary, they claimed receipt of a negligable value USB cable, but no battery. Cable sitting on my desk, here. Easy to prove unshipped cable. Not so with battery not in my posession! Resolution for me to pay a second time? Now I am concerned about delivery back again. Supervisor claims it will be sent today.

same complaints as everyone else. I ordered 2 cases 2 months ago. Finally received one of them but the case is not the same in the picture (for the droid). The bottom part covers the buttons so it's impossible to push the home button, even though I have little fingers. Customer service was rude, kept making excuses, etc. I also put a review on fommy.com but it hasn't posted yet?!?! so I assume they are not putting up bad reviews.