Charged again after RMA received On 9/14/10 - I sent back solar charge battery under valid RMA number. They received on 9/16/10. Today 9/27/10, having not received the replacement, I called to inquire. Customer service told me warehouse received USB cable, but no battery. There is 100.0% chance I delivered battery only. In fact the cable is here on my desk. Issue escallated to supervisor. He tells me the same story. Then I asked if I could be transferred to their receiving supervisor. Sometimes people make mistakes. I am thinking someone erred on noting the correct part number upon receipt. He says cannot transfer me over or get in contact. His only resolution was to send a new one back and charge me item + shipping. So summary, they claimed receipt of a negligable value USB cable, but no battery. Cable sitting on my desk, here. Easy to prove unshipped cable. Not so with battery not in my posession! Resolution for me to pay a second time? Now I am concerned about delivery back again. Supervisor claims it will be sent today.

WORST customer service **EVER** Their customer service was awful. Couldn't understand them due to thick accents. Made promises that they could not, and would not keep. Continued to lie, and make up excuses as to why order had not shipped, and then admitted they never had the item to begin with.

Do not even deal with this website The product was not shipped after months of waiting. Some guy that could not speak english named Saveen answered the phone and promised the item would be shipped but lied many times. He promised to waive shipping after a while and did not do so. Now calls go unanswered. DO YOURSELF A FAVOR AND NEVER DEAL WITH THIS WEBSITE.

FALSE ADVERTISING I bought a solar charger that listed my LG phone as one of the phones it was compatible with. It was complete bullshiit. The product did not work with my phone as advertised. Now i am going through their crappy proccess of returning the item. Worst online company I dealt with. Its run by shifty people

Disgusting Service I purchased a docking station for my I pad 4 which stated on there website would work with I pad 4. I am in the UK and when it arrived it was the wrong one, I spoke with them on the live chat which is a joke because all they say is give us 24 hours and we shall get back to you which they never do. This was their fault for sending the wrong item now I have had to pay for shipping back and they don't seem bothered, what a disgusting customer service department they are, I shall never buy from their website again, what an horrible experience be warned people out there!!!