Charged again after RMA received On 9/14/10 - I sent back solar charge battery under valid RMA number. They received on 9/16/10. Today 9/27/10, having not received the replacement, I called to inquire. Customer service told me warehouse received USB cable, but no battery. There is 100.0% chance I delivered battery only. In fact the cable is here on my desk. Issue escallated to supervisor. He tells me the same story. Then I asked if I could be transferred to their receiving supervisor. Sometimes people make mistakes. I am thinking someone erred on noting the correct part number upon receipt. He says cannot transfer me over or get in contact. His only resolution was to send a new one back and charge me item + shipping. So summary, they claimed receipt of a negligable value USB cable, but no battery. Cable sitting on my desk, here. Easy to prove unshipped cable. Not so with battery not in my posession! Resolution for me to pay a second time? Now I am concerned about delivery back again. Supervisor claims it will be sent today.

Worst buying experience I would never order from Fommy.com again. Not only did they not ship my item until 4 weeks after I purchased, but when I called about my order, their customer service was rude and unhelpful. If you read more reviews of Fommy, you'll see that they also frequently tend to send buyers the wrong item.

DISGUSTING!! Ive been ordering from fommy for a year or so! The first experience was fine. The second time I was sent a cover that was different from the one shown. On complaining they said that they never promised the same print on the cover as long as the cover was the same and it fit. Since it was for 200 bucks i let the matter go. Recently I ordered another cover for my blackberry, and they sent me one for a different model. On complaining they asked me to first send pictures. Then I had to pay for shipping to send it back, which for a month they kept saying they haven't received. On showing them the shipping receipt they "suddenly" found it but till date NO return of either cash or cover has been made. I keep getting told "its under process" I dont care abt the 1000 plus bucks i have spent, i'll consider a donation to the poor but its the attitude that is so upsetting!

Restocked, previously used, and retrun is a nightmare Please dod not shop with this company. I purchased an EQ7 unit and it was obivious it had been opened and used. I tried to return the unit and all emails were returned as invalid or nonexisting address. When call the 866 number I was put on hold, dropped out, and told they could not answer my call "today". Finally talked to someone who could not speak English. Got some RMA number and return form, however in small print it does not guarntee return will be accepted. This was NOT in the retrun info. when I looked at it before i BOUGHT iit. Will never shop here again.!

Charged for Item which was backordered ! I ordered a case and charger for my new phone - the youtube clips on the item page made it appear that these people were hands-on. The email confirmation of my order stated that I would be receiving an invoice with tracking number shortly... After 2 weeks and no shipment of my item I called and was told one of them was on back order and it was holding up the shipment, my card was charged, and nothing had shipped. I canceled the order and I'm STILL WAITING for my refund to go through despite being told by the customer service in India that it was refunded DAYS ago. Remember this: Everything you can find on this site, you can find somewhere else. Start with an operation you can count on, like Amazon or even Ebay.