ON HOLD FOR 2 FREAKING HOURS I am just trying to cancel an upgrade order...just cancel. And i've been on hold for 2 hours. Like are you f****** serious?!?!?

Scammers Scammers! They have representatives all over in departmental stores promising customers gift cards if they purchase a line with them. But the gift cards never arrive. We made multiple claims and after several calls to AT&T Rewards Centre, Billing & Sales Department they finally tell us that we aren't eligible for the card. Wasted our energy & time only to get scammed. Utterly disappointing service. Don't believe the sales reps they have in departmental stores. Never recommending this service line to anyone.

My data was breached My data was breached. I found out when Farmers Branch police called, I have a police report, proof that 40+ inquiries are on my credit report, my score has dropped 90 points, and I can no longer purchase a house. 1st call, they blind transferred me to experian. 2nd call, They told me to contact local law enforcement. I spent $700 protecting my credit. This company is evil.

Absolutely horrible Absolutely horrible. Switched to AT&T before deploying with the Army and they promised me I could suspend my service and resume when I got back. Long story short I was lied to by several employees and am now stuck half way across the world with a $680 phone bill for the next 9 months. I have spent countless hours on the phone with customer service and many other branches and have been told there’s nothing they can do. I absolutely frustrated and would never recommend this service to anyone.

AT&T 100%SUCKS… These guys provide the worse customer service in USA history they completely suck I have been trying install my high speed internet and they NEVER F!!!!!!!ING SHOWED UP NEVERRRRRETHEY SUCK 100 % SUCK