AT&T IS THE WORSE! AT&T IS THE WORSE!! Every time I call they can't find my account, even with an account number. My internet has never worked correctly. I need ONE cable replaced and she told me to take a picture of it, take it to the store and get it. I CAN'T REPLACE IT MYSELF. So, she can send out a tech for $99 (because it's like an entire install) then changed it to "no it's a wiring issue so it's $150" I need one freakin' cable AT&T!!

Worst scam ever Worst scam ever. Switch us to fiber at home and business just to price gouge us for $700 in a month between the 2. I would think there's a federal investigation into this and a class action lawsuit already. They farm customer service out to foreign countries. The people they likely only pay very little to for cheap labor. No internet at home for 4 weeks due to all this. Business net constantly going down and after 2 months our landlines doesn't work.

Scammers Scammers! They have representatives all over in departmental stores promising customers gift cards if they purchase a line with them. But the gift cards never arrive. We made multiple claims and after several calls to AT&T Rewards Centre, Billing & Sales Department they finally tell us that we aren't eligible for the card. Wasted our energy & time only to get scammed. Utterly disappointing service. Don't believe the sales reps they have in departmental stores. Never recommending this service line to anyone.

After 28 years as a AT&T client this is how I’M treated Unfortunately, I see your reviews already have your company in the toilet. I’ve put up with this company since 1996. I called AT@T as I received a memo that my data has expired. I explained to the rep that I had a lot of roll over. But apparently the extra data roll over goes away after 12 months. My new period begins on the 7th so I asked for her to give me 1 GB of data to hold me over since I needed my IPad for business reasons in a couple days. So what does she say. She says that AT@T won’t allow for that request. She can only sell me the unlimited plan. I explained to her that I’ve been paying for 4 lines for over 20 years and have been with them since 1996. I don’t need the unlimited plan. I never will need the unlimited plan. She confirmed that I was indeed with AT@T since 1996 and thanked me for my loyalty. But unfortunately, she was unable to help me unless I switched to unlimited data. AT@T has to be the most incompetent, idiotic company ever to treat a customer that pays their monthly bill like clockwork. Let’s see $145 per month times 12 months times 28 years equals $48,720 that they have made from me. Apparently, loyalty means nothing to these stupid people that don’t have a clue how to retain their most important base of clients. So pay attention all you loyal AT@T clients. If they have no loyalty to me, they could care less about you too. May I suggest that if you have AT@T, you find another carrier as I am now. To all you stock holders of AT@T, is this really a stock you want to hold onto? Apparently. No one taught this new generation of top executives about retention and loyalty base. Maybe a loss of shareholders and customers will make them think again when a long time customer asks for a favor of a $10 GB of data to hold them over until their next billing statement.

AT&T sucks. I haven't been a customer of AT&T for many years, yet they kept all of my info, which got leaked in the latest breech. Now I'm having to deal with spam phone calls, text messages, and spam emails on a daily basis. This is just stupid. I've had this phone number for years, and the same with my email, and I'm not going through the hassle of changing either one of them. Them providing Experian Identity Works for 1 year is just a slap in the face, because I'm having to waste 1-2 hours everyday with all of the spam crap. AT&T should be sued for their indiscretions.