Got it taken care of These Indian people that work at this company are so lucky. They have no idea. Literally there is an American lady that took only five minutes to fix my problem, but the Indians gave me the runaround from 11pm till 8 in the morning so if you lady I forgot to ask for your name see this message from the bottom of my heart like literally thank you thank you thank you and I wish I was there so I could even thank you even more ❤️❤️. This review has changed from one star to five star

It's Saturday April 27th 2024 It's Saturday April 27th 2024. I have spent nearly 3 hours.. TRYING-to get a SIMPLE issue resolved!!! The first problem is that AT&T's MENU and AUTOMATED SYSTEM-does not WANT us to actually get through-to a REAL LIVE PERSON!! Out of 11 attempts? I was told the THREE measily times I actually GOT a 'live person' that they had to 'connect me to someone else' where-in I was subject to MORE 'music' before being hung up on! I stuck with AT&T now for many years and as they are one of the HIGHEST priced companies.. I am thinking it's time to CHANGE!!!!!!

Worst phone service Worst phone service. They have been overcharging me for years. Finally I change to a T-Mobile, and att is still charging me. Spoke to about a million people. I have been hung up on, given wrong numbers. And basically so frustrated with their customer service. Don't use them.

Poor service My phone stopped working so I went to an at&t store & was told my phone needed replaced & they were not allowed to open the new one until I paid for it?? So I paid for it & after they opened it they still would not work so they told me my account was that old that it was discontinued & I would need to open a new one?? But after I said I was going to leave & contact AT&T direct they finally got the new phone working under the old plan I was told but I still paid for a new phone I d id not need (would not take it back because it was opened) now I get my first bill since I was there & it is all screwed up & can not talk to anyone in the US on the phone to get it taken care of VERY POOR SERVICE if you are thinking about AT&T look else where after 20 years they could care less. Run & do not look back

AT&T IS THE WORSE! AT&T IS THE WORSE!! Every time I call they can't find my account, even with an account number. My internet has never worked correctly. I need ONE cable replaced and she told me to take a picture of it, take it to the store and get it. I CAN'T REPLACE IT MYSELF. So, she can send out a tech for $99 (because it's like an entire install) then changed it to "no it's a wiring issue so it's $150" I need one freakin' cable AT&T!!