I had my mobiles ported over to another… I had my mobiles ported over to another company going on a year ago. Yesterday I recieved a call from a debt collector stating that i owed them $216.00. I have call several times a talk with some smart ass people there and still no resolution. I have proof that i had service with another provider and AT&T are billing me of a service that I DID NOT HAVE. They stated its because i canceled service during a billing cycle and they do mot prorate there bill. These thieves have turned my account over to collections and i now have this on my credit report. AT&T is performing unfair billing practices and there customer care (so called ) are not worth my time. If there are enough people who are or have had this same issue we can start a class action lawsuit for the ruining peoples credit and billing for a service that they did not supply. I am in the process of filing a complaint the the Secretary of States office at this time. Anyone who may read this please keep in mind that we where there customers for 28 years and now they are trying to screw everyone that they can.

Scammers Scammers! They have representatives all over in departmental stores promising customers gift cards if they purchase a line with them. But the gift cards never arrive. We made multiple claims and after several calls to AT&T Rewards Centre, Billing & Sales Department they finally tell us that we aren't eligible for the card. Wasted our energy & time only to get scammed. Utterly disappointing service. Don't believe the sales reps they have in departmental stores. Never recommending this service line to anyone.

Poor service My phone stopped working so I went to an at&t store & was told my phone needed replaced & they were not allowed to open the new one until I paid for it?? So I paid for it & after they opened it they still would not work so they told me my account was that old that it was discontinued & I would need to open a new one?? But after I said I was going to leave & contact AT&T direct they finally got the new phone working under the old plan I was told but I still paid for a new phone I d id not need (would not take it back because it was opened) now I get my first bill since I was there & it is all screwed up & can not talk to anyone in the US on the phone to get it taken care of VERY POOR SERVICE if you are thinking about AT&T look else where after 20 years they could care less. Run & do not look back

AT&T IS THE WORSE! AT&T IS THE WORSE!! Every time I call they can't find my account, even with an account number. My internet has never worked correctly. I need ONE cable replaced and she told me to take a picture of it, take it to the store and get it. I CAN'T REPLACE IT MYSELF. So, she can send out a tech for $99 (because it's like an entire install) then changed it to "no it's a wiring issue so it's $150" I need one freakin' cable AT&T!!

Worst scam ever Worst scam ever. Switch us to fiber at home and business just to price gouge us for $700 in a month between the 2. I would think there's a federal investigation into this and a class action lawsuit already. They farm customer service out to foreign countries. The people they likely only pay very little to for cheap labor. No internet at home for 4 weeks due to all this. Business net constantly going down and after 2 months our landlines doesn't work.