Michael S. Oey
GBRock Bottom Customer Service I ordered a product mid December, but have yet to receive anything. Granted that I ordered very near Christmas, I wasn't expecting to receive anything before the 25th. However, I was expecting to receive at least a shipping confirmation, which I never received. Their Customer Service is absolutely horrible as they don't answer their phones and give empty promises in their email responses. I have been asking for a tracking number for over a week and they can't even provide me with that! I've demanded a refund for the shipping and handling charges they prematurely charged me. DO NOT ORDER FROM THIS COMPANY! I repeat DON'T ORDER ANYTHING FROM THEM! Also, THUMBS DOWN to Living Social for offering ePacificMall vouchers. I should have read these reviews before ordering anything from them.
sn0flake
CAApplying For Employment So I've never actually purchased anything with them howeverI was considering becoming a CSR with the company. For the people who posted on this site, I want to say a genuine thank you for the heads up. I would hate to be on the other end of the situation having to force feed people bulls**t information because the higher ups are theiving scoundrels. To be honest, I'm surprised that no one's bothered to call the Better Business Bureau or whatever they're called.
Terry
GBScam Ordered in May and never received the order. Email inquiries were mostly ignored.
Kevinpat Lynn
GBWish I had read these reviews first Wish I had read these reviews first. If you think PAYPAL will help your case, good luck! Made purchase on March 3rd. And only received partial shipment. Many calls, emails and broken promises. Pay Pal Resolution Center seems to be dragging their heals and after spending $35.00+ to ship back to seller, I keep getting run around from Pay Pal. I'm out $115.00 plus return costs. With all these negative reviews WHY is Pay Pal dealing with them?
David Perry
GBThese people do not reply when you question your order Ordered (2) Trump Bobble heads June 13th, order was confirmed and I received an email to that effect. I waited a couple weeks and replied to them asking when the order was going to be shipped. NO REPLY Waited again, today is July 7th, still no reply. Sent another email, I really do not like websites that cannot or will not communicate. If this order does not ship soon, or if I do not receive a reply soon, I have no choice but to report them.