I ordered a Diamond Art kit on the 9th… I ordered a Diamond Art kit on the 9th May and have still not received it. I notice that these complaints have been going on for years, so my question is why is this company still able to continue trading? Paypal needs to stop dealing with this company.

Scam Ordered in May and never received the order. Email inquiries were mostly ignored.

I sincerely wish that I could rate this… I sincerely wish that I could rate this business a zero! Almost 2 months and still have not received my order or any replies to multiple emails! I paid with Paypal and submitted a dispute. Today I submitted a claim.

This is more than bad This is more than bad. I ordered the saw with extra blades all I ever received was the extra blades that was $100.00 and never received the tool that was supposed to come with the blades. Have sent emails, mailer-daemon unknown. Refuses to reply to any attempt to contact them. Do not order anything from this company they are scamming people!

I purchased what I thought would be a… I purchased what I thought would be a lovely warm jacket. Checked the sizing. The jacket eventually arrived, very thin and not warm at all and far too small. I asked to return it and was told to pay the return costs myself - to China - which would be credited to another item. I did not want this. Got in touch with Paypal, and finally was told to return the jacket to Canada, again paying the costs myself - £10.95. Fortunately, Paypal has a system whereby one can recover these costs. DO NOT BUY FROM WARMJACKET, they misrepresent everything.