The worst company in the world The worst company in the world. They have no customer service. They have no review or management process. There is no way to make complaints. They are just out right rude rotten and thieves. They make claims like unlimited service that does not exist. They overcharge your account and than say you have a credit. I have been a customer for over 18months and every month they get worse than the last. And there answer to everything is we discontinued that plan and we have a new one that is only 5 dollars more a month. Rotten rotten rotten

Maybe worse than AT&T on customer… Maybe worse than AT&T on customer service. Right off the bat I order the phones and specify that I need the phone tomorrow. “Not a problem. We’ll just do next day shipping.” Charge me 15 dollars and turns out that that’s next business day shipping. It’s $20 for next day shipping on Saturday and you’ll have to cancel your entire order and start over if you want it tomorrow. They suck!!!!!!!

Don't do it! Biggest mistake I've ever made Don't do it! Just don't. They are friendly and helpful until you sign up then your bill is screwed up and they promise if the credit isn't on this bill it will be on the next one and its not. You think you will save money by switching you won't. It will just cause you alot of stress and anger. And your equipment still wont work. Thank you Denise for NOTHING

I had changed my cell service from… I had changed my cell service from Tracfone to Verizon. At first I thought that it was going to be a great change. I found out how WRONG I was. I did get the bundle I wanted. I then needed to get my phone switched with the Verizon Sim card. But, still the phone shows TRACFONE. I had been doing chats online, then called. I had called Verizon Port, which then connected me to Tech Support, Female on 4/15/24. She stated that since my phone was not switching over the way it should and having sim card problems that I would have a temp number. But, the person at Tech Support would have a different phone sent and sim card. These were going to be at no charge since my Samsung Galaxy was old. This was heard by my spouse hearing what was said. It has been three days now. No phone or sim card. I then once again did online chat on 4/18/24. The last chat was so long to get this corrected that I was DISCONNECTED. So I had to call Verizon speaking to a person that English was NOT the primary language. I needed to know when the new phone and sim card would be received. So, now I found that the person, female in Tech Support WAS JUST BLOWING SMOKE. No new phone nor sim card. She left me with TWO phone numbers. The one I wanted to hold onto and a second as a TEMP until the Phone and Sim card would arrive. It appears that Verizon DOES NOT KNOW what is going on. Just not a way to treat a LONG TIME Verizon customer since 2012.

Worst Phone Service Provider Customer Service nothing but a runaround, nonresponsive service, delay, delay, delay. Extremely overpriced product and service which often has no signal in a highly populated city! Unacceptable for the high price! DO NOT RECOMMEND!!!!