Signed up with promo for a free Xbox X Signed up with promo for a free Xbox X. Xbox does not work properly and when contacted Verizon there is nothing they can do. Told me to call Microsoft for help. We got this for my son's 7th birthday and a WASTE. Stay away from Verizon promos as they do it to lock you in then you're TRAPPED.

I signed up for their cheapest plan and got screwed! I signed up for their cheapest plan and thy stuck me with the most expensive and it went up from $65 to $120 a month when I double checked my plan on their website. I called them and they told me that if I changed the plan to the one I was promised me I would lose the discount that I got when I TRADED IN MY ANDROID PHONE, and that would stick me with a $530 bill. They flat screwed and I had thought that how Apple jacked me would be bad enough. My switch to Apple And VERIZON cost me plenty and they aren't worth a crap for service. I wish there was a better option on both and I am going to talk to T-Mobile tomorrow. I would say STAY AWAY FROM VERIZON if you want honest dealings.

After Several store visits ( got the… After Several store visits ( got the run-around ) 4 escalation calls ( that's if I got through the phone system ) 3 months of me trying to return a internet box. I am beyond frustrated. Each call is about 30mins-1hr of my time.

Verizon wifi This isn't really about wireless or cell it's about there wifi, never buy Verizon wifi they make the worst wifi the download and upload speeds are awful and it's just the worst wifi.

I cancelled my service with Verizon… I cancelled my service with Verizon because they've gotten super pricey. When I switched services I was no longer able to access my account on line. I called multiple times requesting my final bill just to be told customer service couldn't help me over the phone and go to a store. And then Verizon decides to send it directly to a collection agency? Seriously? I haven't even been gone a month. If you were so worried you weren't going to get your money, I shouldn't have been locked out of the account. I'm so happy I made the switch. Verizon is a horrible cell company. I don't know why it took me so long to make the change.