Diabolical customer service. Having ordered and paid for my goods I have heard absolutely nothing from this so called "trusted company". No replies to emails or anywhere on their website to leave a review. I'd give it no stars if that was an available option. Clearly a bunch of shady characters who have no intention of honouring any orders. Avoid at all costs.

WARNING ABOUT RETURNS I ordered a… WARNING ABOUT RETURNS I ordered a brand name set of sheets and 2 extra pillowcases. I received some unlabeled set and cases that were really poor quality. I immediately went to the website to return and although the original order all came in one package they would not let me return in one package. They charged $16.42 to return 2 pillowcases and $21.41 to return a set of sheets. Outrageous amounts! When I called they said they could not issue a shipping refund since the items were refunded already and kept repeating that mantra, totally unhelpful!

Since overstock is now bed bath and… Since overstock is now bed bath and beyond I’m writing a bad review for them. I bought a mirror last year that I set aside for a renovation project, I finally got around to that project and the mirror was completely shattered, I contacted bed bath to see if they could honor the item, unfortunately at no help even though I didn’t break the mirror it came out of packaging completely broken they could not honor anything. It was my fault for not checking the packaging right away their fault for sending a broken item.. $126 down the drain

shouldn't order this company I ordered a mattress pad and received completely different item twice. Even after 3 weeks from ordering, there was no prospect of receiving the correct product, and I spent a lot of effort to return it. Finally, after spending 4 hours, I finally got to talk to a decent person and get my money back. Do not waste your time on this company's text customer support. Despite their name, they are actually useless AI. Warehouse doesn't do a decent job either. I ordered a mattress pad from Walmart instead, and the next day I received a proper cotton mattress pad that felt like a cloud of water proofn. It was really a nightmare. Not recommended.

I would never purchase from this… I would never purchase from this company again. I ordered a king-sized quilt. The quilt was not big enough to cover the bed and the quality was poor. When I returned the quilt, the cost of return shipping was deducted from my refund PLUS an additional $6 and some change.