
Collector
GBBuy at your own risk This company doesn't care about it's customers. Their website sets the last order details to your default. So if you shop something to someone else and then order something for yourself later, it will ship to the older address and refuse to change it. So have fun picking up you item from another state. Also, they ship each item separately on different days. Good luck with that. They furniture is such bad quality and breaks when putting it together. Overall a sham of a company.

Scott Gigante
GBDO NOT BUY FROM BED BATH AND BEYOND / OVERSTOCK.COM DO NOT BUY FROM BED BATH AND BEYOND / OVERSTOCK.COM! THEY WILL SEND YOU THE WRONG ITEM AND CHARGE YOU $500 TO RETURN IT. I bought a double vanity on their app in November 2023. It was supposed to arrive within two weeks. I received no email receipt, only a tracking number that hit a 404 page not found error. Two weeks later, still no receipt, still not functional tracking number, and no news from Bed Bath & Beyond. Four weeks after I ordered, they finally called me to ask when was a good time to deliver the vanity. On receipt, I discovered that they had sent me the wrong item – a single vanity in place of a double vanity. When I called them to find a resolution, they denied that they had made a mistake – surprisingly enough, the next day the email receipt (which I had never received) appeared in my inbox, displaying the same single vanity they claim I had ordered. So despite a clear recognition that their online systems had messed up (between the missing email receipt that appeared two months later, the lack of a tracking number and the delayed delivery) they are unwilling to accept responsibility for delivering the wrong item. Their website says they have a 30-day return window, but what they don’t tell you is that the return shipping could be over $500! Do not shop here. It is not worth the pain.

Denise
GBDo Not Buy this Furniture I am extremely disappointed in the 2 Christopher Knight Adirondack chairs and table bought at Overstock. There is no way to contact customer service with Overstock to discuss the problem. After putting the furniture together it was placed outside in the sitting area. Within 5 weeks the furniture was very discolored and worn looking. The colors were faded looking and inconsistent. I have pictures but there is no where to upload here. I am further upset as I recommended these products and 3 friends actually bought the chairs.

Rob L
GBRead review policy before you purchase. They're mostly good but one thing prevents them from being a 4 or 5 stars company, their return policy. I bought a chair, it arrived and was total trash, had a yellow stain on on the white center, legs were uneven, just garbage but on top of that, I get banged out for $22 to return it. With the risk of an online purchase not meeting expectations,I won't be buying anything again from Overstock if I'm on the hook for shipping costs.

B G
GBbed bath and beyond gift cards They bought bed bath and beyond and claim they accept their gift cards in the checkout but claim the 200 dollars of gift card credit which explicitly states "NEVER EXPIRES" actual did expire and they say it's not their fault or problem that they actively chose to steal my wedding gift. Genuine scumbags work here and their admin is trash for making that policy. I hope they get sued by class action lawsuit. They're just stealing. That's what it is no matter what BS they claim. Nobody reached out to me from their company to tell me about the change before it happened. Why does our govt allow this BS