Overstock has my money and product Overstock claimed to have shipped my product 29 days ago with a company of ill repute. Of course it arrived damaged and I refused delivery, but now Overstock needs 3-4 to review, and magically during my text chat online and phone call, no mangers are available, even though I let them put me on hold multiple times during a 20 min span in attempt to reach one. It was the same ploy the one and only other time I ordered through this company. Now I have no product and no refund, and no supervisor who can address this issue properly !!!

Returns are difficult and not free even if they say they are Like many reviewers before have said, Overstock.com returns are a nightmare. I signed up for their "Club O" because it supposedly got you free returns. Apparently Club O free returns only apply to certain items (which you don't find out until after you order) and a very high percentage of items on Overstock.Com are sold or fulfilled by 3rd parties, which means you can't even initiate a return without a legnthy email process between you and the 3rd party where Overstock.com is not included.

Do Not Buy this Furniture I am extremely disappointed in the 2 Christopher Knight Adirondack chairs and table bought at Overstock. There is no way to contact customer service with Overstock to discuss the problem. After putting the furniture together it was placed outside in the sitting area. Within 5 weeks the furniture was very discolored and worn looking. The colors were faded looking and inconsistent. I have pictures but there is no where to upload here. I am further upset as I recommended these products and 3 friends actually bought the chairs.

Bought a file cabinet,biggest hunk of… Bought a file cabinet,biggest hunk of junk pos I've ever seen,draws falling out caving in,like foil. Asked for refund and they laughed at me, don't buy anything from these thiefs

Failed to ship - Refuses Refund Paid for items that were apparently drop shipping from a 3rd party vendor. That vendor printed a label with a destination county of Central Africa (I'm in US) and never turned the package over to USPS. They refuse to refund because it is up to their 3rd party vendor if they will refund. Vendor won't refund unless I return items they never shipped. 3 days so far of excuses, delays, and refusal to either ship correctly or refund. Now I just want a refund.