Returns are difficult and not free even if they say they are Like many reviewers before have said, Overstock.com returns are a nightmare. I signed up for their "Club O" because it supposedly got you free returns. Apparently Club O free returns only apply to certain items (which you don't find out until after you order) and a very high percentage of items on Overstock.Com are sold or fulfilled by 3rd parties, which means you can't even initiate a return without a legnthy email process between you and the 3rd party where Overstock.com is not included.

Horrible return policy Horrible return policy. Horrible customer service from people who can't even communicate. I tried for 2 weeks to contact someone for a return since I was unable to process the return through their website. By the time I reached someone, the return window had closed and he would not help me beyond possibly charging me for return shipping and only giving me store credit. And I wasn't even guaranteed that.

Overstock has my money and product Overstock claimed to have shipped my product 29 days ago with a company of ill repute. Of course it arrived damaged and I refused delivery, but now Overstock needs 3-4 to review, and magically during my text chat online and phone call, no mangers are available, even though I let them put me on hold multiple times during a 20 min span in attempt to reach one. It was the same ploy the one and only other time I ordered through this company. Now I have no product and no refund, and no supervisor who can address this issue properly !!!

bed bath and beyond gift cards They bought bed bath and beyond and claim they accept their gift cards in the checkout but claim the 200 dollars of gift card credit which explicitly states "NEVER EXPIRES" actual did expire and they say it's not their fault or problem that they actively chose to steal my wedding gift. Genuine scumbags work here and their admin is trash for making that policy. I hope they get sued by class action lawsuit. They're just stealing. That's what it is no matter what BS they claim. Nobody reached out to me from their company to tell me about the change before it happened. Why does our govt allow this BS

Bought a file cabinet,biggest hunk of… Bought a file cabinet,biggest hunk of junk pos I've ever seen,draws falling out caving in,like foil. Asked for refund and they laughed at me, don't buy anything from these thiefs