T Mobile shifty practices I was a faithful sprint customer since the early 2000's. After T-Mobile purchased Sprint the service became much slower. I finally had to change service. The problem occurred when T Mobile continued to bill my company after I had canceled the lines. I proved that the service was not being used as their was no data usage since the cancelation. T-mobile would not refund the amount paid. Careful thought to those considering T-Mobile.

Rude Rude, incompetent Customer service. When trying to put in my security answer the girl on the customer service end was having trouble so I let her know that my street name was 3 separate words to see if that would help. She got angry and informed me that there was “nothing wrong with HER” and then hung up on me haha glad I switched to AT&T

Criminals Our entire company uses sprint. Our phones are not working. Always roaming, calls don't come through, getting sent to some Verizon message about entering a credit card to connect the call. T-mobile is clearly behind this since the merge. Our representative told us our phones would be unaffected, but service goes out daily for hours, and has been happening for a while now, but gradually has gotten worse. It's criminal, and now I'm going to keep writing and posting about it constantly, because that's all I can do.

Working with Sprint/T-Mobile PAINFUL Working with Sprint/T-Mobile This has been one of the most painful experiences of my entire life. I don't want to waste any more time than I already have spent on the phone with Tech Support as well as sales. Additionally visiting two Stores in an attempt to get my problem resolved.

Sprint has lost their minds Sprint has lost their minds. First promised to fix a problem they caused by offering me a credit for them to not keep that promise and overcharge me on my bill. Then the supervisor Haley admitted that she finally found the notes from that interaction to only offer a lower amount of credit then put me on hold for a hour only for the line to hang up. Never go with sprint/tmobile!