Please do not get this horrible… Please do not get this horrible company. I repeat please do not get this horrible company! I’ve been with them since 2019 and still dealing with lies and unprofessionalism plus horrible customer service skills. They charge you unreasonable charges without your knowledge. Stay away

Criminals Our entire company uses sprint. Our phones are not working. Always roaming, calls don't come through, getting sent to some Verizon message about entering a credit card to connect the call. T-mobile is clearly behind this since the merge. Our representative told us our phones would be unaffected, but service goes out daily for hours, and has been happening for a while now, but gradually has gotten worse. It's criminal, and now I'm going to keep writing and posting about it constantly, because that's all I can do.

Switched to Sprint in hopes to lower my… Switched to Sprint in hopes to lower my Verizon bill. After promises and false estimates, Sprint quoted me a bill far lower than what my actual payments turned out to be. In fact I ended up paying the same amount for far less quality reception, customer service and more overall headache. Overall the experience over 2 years has been horrible and well over priced. I literally can not wait until my soul-binding contract is up so I can leave Sprint and never.. NEVER return to this terrible excuse for a cell phone carrier.

Honestly they need to be put out of… Honestly they need to be put out of business. Includes T-mobile. Broke my phone, won't allow me to cancel my plan because I need access to my account, cant access the account without the phone, will not help me resolve the issue unless I visit their store. Over-complicate everything. Charging me for 6 months for service I'm not using.

Rude Rude, incompetent Customer service. When trying to put in my security answer the girl on the customer service end was having trouble so I let her know that my street name was 3 separate words to see if that would help. She got angry and informed me that there was “nothing wrong with HER” and then hung up on me haha glad I switched to AT&T