If I could give less than 1 star I… If I could give less than 1 star I would. TERRIBLE customer service. 1 rep tells me one thing, and another rep tells me something different. And then REFUSED to let me speak with a supervisor or someone higher up?? Said he was transferring me to his supervisor and transferred me to a collections agency instead. So glad I switched to Verizon!

Rude Rude, incompetent Customer service. When trying to put in my security answer the girl on the customer service end was having trouble so I let her know that my street name was 3 separate words to see if that would help. She got angry and informed me that there was “nothing wrong with HER” and then hung up on me haha glad I switched to AT&T

One of the worst network provider One of the worst network provider, absolutely unprofessional customer service reps. It took me almost an hour to get hold of someone at the customer service line who couldn't resolve my issue. When I tried to activate myself, it keeps asking me the same that didn't work int he first place. They need to work on their backend. Instead of wasting $$s on unnecessary links, fancy sim card holder and overseas customer service call centers, focus on the quality service. I DO NOT recommend to anyone that I know.

Please do not get this horrible… Please do not get this horrible company. I repeat please do not get this horrible company! I’ve been with them since 2019 and still dealing with lies and unprofessionalism plus horrible customer service skills. They charge you unreasonable charges without your knowledge. Stay away

Sprint has lost their minds Sprint has lost their minds. First promised to fix a problem they caused by offering me a credit for them to not keep that promise and overcharge me on my bill. Then the supervisor Haley admitted that she finally found the notes from that interaction to only offer a lower amount of credit then put me on hold for a hour only for the line to hang up. Never go with sprint/tmobile!