I've been a customer since 2005 I've been a customer since 2005, I inquire why my bill is always so high ...(2 phone lines $280 a month) in September 2022 I went to a tmobile location and the gentleman basically told me I get charged for the phones monthly even when we had the phones for 4+ years, What most upsets me, is that every time I contact a representative I get told different "stories" every single time ..it's so very frustrating I feel for 17 years I've been over charged by hundreds of dollars each year! They need to have a Meeting with ALL ASSOCIATES to get their facts straight. I'm beyond disgusted with sprint/ team mobile

Sprint has become increasingly… Sprint has become increasingly difficult to work with. I can't pay my bill in cash at a store without a cash payment fee of five dollars. And they don't handle any issues with customers in the store. they direct you to the call customer number. They say they handle repairs but they send the item out most of the time and they won't exchange faulty equipment and longer like they used to at the stores. As a customer, it's all quite inconvenient and annoying.

Switched to Sprint in hopes to lower my… Switched to Sprint in hopes to lower my Verizon bill. After promises and false estimates, Sprint quoted me a bill far lower than what my actual payments turned out to be. In fact I ended up paying the same amount for far less quality reception, customer service and more overall headache. Overall the experience over 2 years has been horrible and well over priced. I literally can not wait until my soul-binding contract is up so I can leave Sprint and never.. NEVER return to this terrible excuse for a cell phone carrier.

Honestly they need to be put out of… Honestly they need to be put out of business. Includes T-mobile. Broke my phone, won't allow me to cancel my plan because I need access to my account, cant access the account without the phone, will not help me resolve the issue unless I visit their store. Over-complicate everything. Charging me for 6 months for service I'm not using.

Sprint has lost their minds Sprint has lost their minds. First promised to fix a problem they caused by offering me a credit for them to not keep that promise and overcharge me on my bill. Then the supervisor Haley admitted that she finally found the notes from that interaction to only offer a lower amount of credit then put me on hold for a hour only for the line to hang up. Never go with sprint/tmobile!