Lamont
USPlease do not get this horrible… Please do not get this horrible company. I repeat please do not get this horrible company! I’ve been with them since 2019 and still dealing with lies and unprofessionalism plus horrible customer service skills. They charge you unreasonable charges without your knowledge. Stay away
Edward King
USSprint Sprint, although cheaper than Verison (which doesn't charge when you go offline with certain plans) has virtually no service at all and more than often will get you zero service. Please do not get this provider. It's like your paying for no service: just get the slightly more expensive provider.
Jackie
USAwful Wait times are horrendously long. Customer service is usually polite but I always get someone who's outsourced so there's inevitably a language barrier. Calls take way longer than they should -- the last two calls I made should have taken 15 minutes, tops, but they stretched out to 45+ minutes. Seriously considering switching my service because I am just so consistently frustrated.
Matthew Tuttle
USHave had a contract for now-over 20… Have had a contract for now-over 20 years. Used a CDMA card to run the wifi in my rural house since late 2001. My plan is unlimited with no caveats, however since 2011 Sprint has routinely tried to throttle my connection and set data limits - mind you the speed is already a paltry 1mb/s down. Whenever I add or change a device on my plan I am harassed to "upgrade" my plan to one with actual limits and routinely called by sprint reps in the following weeks for continued harassment. They ignore do not call requests. The service has also degraded significantly since 2015. As of recently (01/2022) the phone service barely works in Nashville, Clarksville, Bowling Green, and surrounding areas. Sprint has removed their social media accounts and handles on google maps in attempt to subvert public review.
Boris Kostovetsky
USAbsolute garbage Absolute garbage, nothing but a bunch of lies from any customer service rep( and I've talked to probably 20 of them). Don't believe a single word you hear and under no circumstances switch to any "better" plans they are advising you to. It will ended costing you more money.