Honestly they need to be put out of… Honestly they need to be put out of business. Includes T-mobile. Broke my phone, won't allow me to cancel my plan because I need access to my account, cant access the account without the phone, will not help me resolve the issue unless I visit their store. Over-complicate everything. Charging me for 6 months for service I'm not using.

I've been a customer since 2005 I've been a customer since 2005, I inquire why my bill is always so high ...(2 phone lines $280 a month) in September 2022 I went to a tmobile location and the gentleman basically told me I get charged for the phones monthly even when we had the phones for 4+ years, What most upsets me, is that every time I contact a representative I get told different "stories" every single time ..it's so very frustrating I feel for 17 years I've been over charged by hundreds of dollars each year! They need to have a Meeting with ALL ASSOCIATES to get their facts straight. I'm beyond disgusted with sprint/ team mobile

Sprint has lost their minds Sprint has lost their minds. First promised to fix a problem they caused by offering me a credit for them to not keep that promise and overcharge me on my bill. Then the supervisor Haley admitted that she finally found the notes from that interaction to only offer a lower amount of credit then put me on hold for a hour only for the line to hang up. Never go with sprint/tmobile!

O closed out an account with sprint two… O closed out an account with sprint two years ago, they left a few things on the account left the bill run up to 1000 for 3-4 months then closed the account now i owe 882$ to collections and they are trying to ruin my credit score. The collections agency also want the payments in full not half and they keep send it to different agencies to ding my credit. DONT EVER GO TO SPRINT. Also their costumer serve and instore workers are the worst.

Working with Sprint/T-Mobile PAINFUL Working with Sprint/T-Mobile This has been one of the most painful experiences of my entire life. I don't want to waste any more time than I already have spent on the phone with Tech Support as well as sales. Additionally visiting two Stores in an attempt to get my problem resolved.