Rude Rude, incompetent Customer service. When trying to put in my security answer the girl on the customer service end was having trouble so I let her know that my street name was 3 separate words to see if that would help. She got angry and informed me that there was “nothing wrong with HER” and then hung up on me haha glad I switched to AT&T

Criminals Our entire company uses sprint. Our phones are not working. Always roaming, calls don't come through, getting sent to some Verizon message about entering a credit card to connect the call. T-mobile is clearly behind this since the merge. Our representative told us our phones would be unaffected, but service goes out daily for hours, and has been happening for a while now, but gradually has gotten worse. It's criminal, and now I'm going to keep writing and posting about it constantly, because that's all I can do.

Honestly they need to be put out of… Honestly they need to be put out of business. Includes T-mobile. Broke my phone, won't allow me to cancel my plan because I need access to my account, cant access the account without the phone, will not help me resolve the issue unless I visit their store. Over-complicate everything. Charging me for 6 months for service I'm not using.

Have had a contract for now-over 20… Have had a contract for now-over 20 years. Used a CDMA card to run the wifi in my rural house since late 2001. My plan is unlimited with no caveats, however since 2011 Sprint has routinely tried to throttle my connection and set data limits - mind you the speed is already a paltry 1mb/s down. Whenever I add or change a device on my plan I am harassed to "upgrade" my plan to one with actual limits and routinely called by sprint reps in the following weeks for continued harassment. They ignore do not call requests. The service has also degraded significantly since 2015. As of recently (01/2022) the phone service barely works in Nashville, Clarksville, Bowling Green, and surrounding areas. Sprint has removed their social media accounts and handles on google maps in attempt to subvert public review.

Sprint has become increasingly… Sprint has become increasingly difficult to work with. I can't pay my bill in cash at a store without a cash payment fee of five dollars. And they don't handle any issues with customers in the store. they direct you to the call customer number. They say they handle repairs but they send the item out most of the time and they won't exchange faulty equipment and longer like they used to at the stores. As a customer, it's all quite inconvenient and annoying.