Sharon
GBBest Service Experience This was honestly one of the best service experiences I have ever had. From the initial call to Brad to place the order, the follow up from Henry, Brad and Scott, and the actual service by Mark! Mark stayed at our house until we had thoroughly tested the remote and asked every question possible. He made adjustments based on our feedback quickly and then had us retest! Overall this is a very customer focused company end to end.
Bill
GBExpert Setup Great experience! Grant, the technician from Livewire was on time, worked through my setup of printer, laptop, a soundbar quickly and expertly! He even did some remedial work on my network to improve it. Grant was knowledgeable and proficient, worked hard and quickly, was personable, and a genuine pleasure to welcome to my home electronic needs.
Scott
GBUpgrading My Entertainment Experience Livewire had put my initial surround sound speakers in when we moved into our house 12 years ago. I needed to update my hardware and system and contacted them. They provided some solid options for me, answered all my questions and installed the equipment in a day. They found a way to make it easy to use and the family is now enjoying our multi-media equipment. I would definitely recommend them to anyone who wants to improve their entertainment experience.
Steve
GBRemote The appointment was for 8:00. The service technician showed up at 9:30. He did finish the job around 12:00. I've noticed several glitches with the remote. It does not turn on/off the DirectTV receiver. You have to manually turn it on. It doesn't always switch between modes by changing the inputs or turning on the components.
Carol Hofer
GBGreat Company to work with! I just had Livewire install my new theater room, as well as sonos and other televisions throughout the house and I have to say they did an excellent job! They made the installation process painless and guided me effortlessly through the instructions for use...they were so patient! Brad recommended a great package that fit my needs perfectly. Very happy with my whole Livewire experience!