The product is amazing and we never had… The product is amazing and we never had any issue since we bought but suddenly when there was issue and product was out of warrantee I was worried that it will cost us the product failure price. I got in touch with CS team at Nixplay and their team member (Par and Mary) were able to sort out and resolve the issue within short span. I must say I have not seen this level of support with any other brand.

Bait and switch, shame on Nixplay Like many others posting here, although I have had issues with their randomizer showing some photos but skipping others, I was recommending the product because there was no other product that did what I wanted. And now, they change the rules, suddenly you have to pay their monthly fee to get the feature that I bought it for in the first place, which was then free. Very poor decision.

Okay kit, misleading marketing Okay kit, there are cheaper and better displays out there but the wifi posting function is still one of the best and that’s what you pay for. What I despise however are the misleading sales emails with headers suggesting “up to 40%” off which draw you to their site only to discover the “real deal” is maybe only 15% off. So NixPlay if you’re reading this please tell your marketing team to change tack.

Hopeless Bought two Nixplay frames, gave one as a gift. The one I kept only showed the same 30 or so photos (out of 500). When I asked Nixplay support how to fix, the advice I was given left me unable to see ANY photos. The screen now just says 'Add Photos from your Mobile'. I have tried everything - disconnecting / reconnecting, resyncing, enabling photos / disabling - nothing works. Nixplay's customer service has been dreadful, with very poor quality advice which so far has only made things worse. I really hope the frame I gave as a gift has not had the same problems.

You have done me a great disservice You have done me a great disservice by refusing to make right a blatantly obvious mistake made by your print partner Fuji. I have begun to leave negative reviews about Nixplay after purchasing 4 of your frames, beginning with Amazon. Why you would subject your customers to Fuji's incompetence is beyond me. Nixplay promoted Fuji, Nixplay should make their screw up right! Roy