Order Cancelled for no reason Company cancelled order saying they thought it was 'fraudulent', when I got in touch they said there was no way to reinstate it. I think they just didn't want to honor the original sale price and delivery timeline due to overextending themselves. Ruined the Christmas surprise we had planned. Be warned and bring your business elsewhere!!

Excellent customer service I bought my frame a few years ago and love it. I have thousands of photos on a USB playing all day and visitors to the house always comment on how good it is. But I killed the remote for it when a reed diffuser accidentally got knocked over. Customer services were brilliant after I emailed them. They sent out a new remote, no charge, and it even had a battery in it. Five star service thanks.

An absolute bait & switch scam for their subscription An absolute bait & switch scam that suddenly limits you to 100 images unless you subscribe. I have had several playlists since I bought it while it was advertised over the holiday season until a app update for "fixing bugs" came out that cut me off completely. I cannot believe companies can get away with dishonest operations. Stick with other products where you can get your money's worth and probably has a better app.

Okay kit, misleading marketing Okay kit, there are cheaper and better displays out there but the wifi posting function is still one of the best and that’s what you pay for. What I despise however are the misleading sales emails with headers suggesting “up to 40%” off which draw you to their site only to discover the “real deal” is maybe only 15% off. So NixPlay if you’re reading this please tell your marketing team to change tack.

I received the Nixplay as a Christmas… I received the Nixplay as a Christmas gift from my daughter. Hours just to figure out how to connect. Documentation provided goes into detail about the physical attributes of the device. Now to upload a picture from my computer. NO DOCUMENTATION provided. Seems this product is geared towards the Iphone crowd, google or other social media. Nothing on how to get pictures from my Windows based computer to the NIXPLAY. Try to ask a question and get a simple answer. Forget it. This product is not oriented towards us remaining PC based crowd. Sorry, I ever undertook trying to upload pictures.