Traci M
GBDoesn't allow upload from Microsoft One… Doesn't allow upload from Microsoft One Drive cloud storage WHICH IS STUPID!!! As a Software Tester for Microsoft for 7 1/2 years and a few more years in the private sector all they have to do is use the operating system's Open File dialogue and instantly get access to all different types of sources like Microsoft One Drive... But these dummies reinvented only a quarter of the wheel WHEN THEY COULD HAVE JUST USED THE ALREADY COMPLETED WHEEL!!! I'M SO SICK AND TIRED OF STUPID SOFTWARE!!! And there customer service is ONLY chatting... Why are companies not doing real tech support??!? It takes forever to get through all of the issues texting!! And then the customer service reps get upset with the word STUPID and tell me not to cuss.... STUPID IS NOT A CUSS WORD but an excellent representation of these companies!!!
Roy Bragg
GBYou have done me a great disservice You have done me a great disservice by refusing to make right a blatantly obvious mistake made by your print partner Fuji. I have begun to leave negative reviews about Nixplay after purchasing 4 of your frames, beginning with Amazon. Why you would subject your customers to Fuji's incompetence is beyond me. Nixplay promoted Fuji, Nixplay should make their screw up right! Roy
Patricia South
GBI received the Nixplay as a Christmas… I received the Nixplay as a Christmas gift from my daughter. Hours just to figure out how to connect. Documentation provided goes into detail about the physical attributes of the device. Now to upload a picture from my computer. NO DOCUMENTATION provided. Seems this product is geared towards the Iphone crowd, google or other social media. Nothing on how to get pictures from my Windows based computer to the NIXPLAY. Try to ask a question and get a simple answer. Forget it. This product is not oriented towards us remaining PC based crowd. Sorry, I ever undertook trying to upload pictures.
Vincent
GBA monthly subscription to use a photo frame I bought my frame a couple of years ago having read good reviews on various websites. I was particularly attracted to its ability to link to Google photos and update playlists dynamically. In May 2023 the ironically named Nick Palfreeman at Nixplay wrote to advise that I will need to pay a monthly fee for the rest of my life in order to continue using this feature. Needless to say, Nick is no pal of mine and he won't be getting a penny from me. Bought a Google Hub Max instead. Goodbye Nixplay.
Mr P
GBI’ve been very pleased with my… I’ve been very pleased with my digiframes. But even more impressed with their technical support. I recently discovered that a number of photos weren’t showing. Turned out to be too high resolution. I was told how to resolve the problem, was sent links to helpful websites and hey presto, problem solved. They were extremely helpful