Cannot believe such horrible service… Cannot believe such horrible service from a supposedly reputable company. One week past the "expected" ship date. Reached out to customer service via chat. They are unable to cancel the order. They are unable to answer when I should receive it or if I will receive it. They said I should hear from a "specialist" within 2 days! Three days later, still haven't heard anything from anyone. Would never order from electronics.sony.com again. Awful customer service.

I could probably have written directly… I could probably have written directly to playstation 5 but we gottta acknowledge the technology behind it. The console is obviously a beast, heavy-weight world champion in terms of gameconsoles as acknowledged it by many gamers around the world. and sony is the mastermind behind it. Sony has really upped their ante and found their niche in this sector and they have been making huge developments in the past years. If you've ever played spider man or demons souls on PS5, you could literally feel the non-existent loading times, really fast ssd, haptic feedback, all the technical amenities developed by sony. They are ALREADY at places but I think that's not the end of their story, in five to ten years, we will see a completely different, disrupted industry thanks to pioneers and innovators like sony that brings very competitive taste to the landscape.

"Bluetooth second device connected"… "Bluetooth second device connected" "bluetooth connected" "poweroff" "poweron" so stupidly loud notifications by so stupid developers. Why not just make the volume of notifications controllable or same as the one set on a device the headphones are connected. It would be safe to assume that this is some type of grand scheme to defean people by these stupid companies.

Beware! Sony will not replace TVs delivered broken. Beware! Do not receive any items from Sony or their delivery company DHL unless you open & inspect prior. Our $2,500 TV was delivered with a broken screen that could not be seen until we completely unpacked the box and removed the cardboard sheet covering the screen. After 2 weeks of chasing them up and after initially being told they would replace it have now said they will not. Their reason being that the damage to the screen was not consistent with the condition of the box. After being a loyal Sony customer for over 20 years, this horrible customer service experience has ensured I will never buy another Sony product again. Beware!

Can’t provide a basic service Can’t provide a basic service that their competitor offers. Quite sad to see that they want to keep up and don’t offer the same advantages to achieve that.