DO NOT BUY FROM SONY DO NOT BUY FROM SONY We purchased a TV online. When we plugged it in it was cracked on the inside, the outer screen is perfect, not a scratch or anything on it. We did not damage the TV and I think it was a packaging or delivery issue. Sony were quite rude and blamed me saying it is "consistent of being a physical damage in nature" After reading so many reviews the same it is clear Sony is selling cheap faulty garbage. So please do not waste your money.

Can’t provide a basic service Can’t provide a basic service that their competitor offers. Quite sad to see that they want to keep up and don’t offer the same advantages to achieve that.

Faulse advertise for SD card Exchange I tried to exchange my faulty Tough sd cards that they advertise will exchange for free. But that is a lie, they will ask you for proof of purchase, beside a fact that they did not ask in description of program. They tooo big to lie to their loyal customers!

I could probably have written directly… I could probably have written directly to playstation 5 but we gottta acknowledge the technology behind it. The console is obviously a beast, heavy-weight world champion in terms of gameconsoles as acknowledged it by many gamers around the world. and sony is the mastermind behind it. Sony has really upped their ante and found their niche in this sector and they have been making huge developments in the past years. If you've ever played spider man or demons souls on PS5, you could literally feel the non-existent loading times, really fast ssd, haptic feedback, all the technical amenities developed by sony. They are ALREADY at places but I think that's not the end of their story, in five to ten years, we will see a completely different, disrupted industry thanks to pioneers and innovators like sony that brings very competitive taste to the landscape.

Beware! Sony will not replace TVs delivered broken. Beware! Do not receive any items from Sony or their delivery company DHL unless you open & inspect prior. Our $2,500 TV was delivered with a broken screen that could not be seen until we completely unpacked the box and removed the cardboard sheet covering the screen. After 2 weeks of chasing them up and after initially being told they would replace it have now said they will not. Their reason being that the damage to the screen was not consistent with the condition of the box. After being a loyal Sony customer for over 20 years, this horrible customer service experience has ensured I will never buy another Sony product again. Beware!