Appalling Customer Service. Appalling Customer Service. Ordered Sony wf-1000xm4 headphones online. Courier refused to deliver to street address and returned to Sony warehouse. Numerous emails and telephone calls over multiple weeks to have product re-shipped unanswered. Sony has my money and my headphones and will not provide any information on either refund or if/how/when product will be re-shipped. Regret not purchasing from Bose or Apple, who both have excellent customer service, couriers and products. My advice would be to avoid Sony at all costs. They have lost me as a customer forever.

I could probably have written directly… I could probably have written directly to playstation 5 but we gottta acknowledge the technology behind it. The console is obviously a beast, heavy-weight world champion in terms of gameconsoles as acknowledged it by many gamers around the world. and sony is the mastermind behind it. Sony has really upped their ante and found their niche in this sector and they have been making huge developments in the past years. If you've ever played spider man or demons souls on PS5, you could literally feel the non-existent loading times, really fast ssd, haptic feedback, all the technical amenities developed by sony. They are ALREADY at places but I think that's not the end of their story, in five to ten years, we will see a completely different, disrupted industry thanks to pioneers and innovators like sony that brings very competitive taste to the landscape.

DO NOT BUY FROM SONY DO NOT BUY FROM SONY We purchased a TV online. When we plugged it in it was cracked on the inside, the outer screen is perfect, not a scratch or anything on it. We did not damage the TV and I think it was a packaging or delivery issue. Sony were quite rude and blamed me saying it is "consistent of being a physical damage in nature" After reading so many reviews the same it is clear Sony is selling cheap faulty garbage. So please do not waste your money.

Can’t provide a basic service Can’t provide a basic service that their competitor offers. Quite sad to see that they want to keep up and don’t offer the same advantages to achieve that.

My little brothers were dreaming a lot… My little brothers were dreaming a lot about Playstation 5 and I bought this PS5 for my brothers on their birthday. When I presented my gift they were screaming out in a house that other neighborhoods could hear us. I loved to see their sincere emotions. Everything was great but we had some troubles with installing it on TV and it was kind of hard to understand the instructions. The price of playstation and quality are really insane. My little brothers were really happy and there are a lot of games that work perfectly and bring more emotions into the house. Thank you very much again Sony!