I bought a Sony gift code for… I bought a Sony gift code for Playstation and before I used it, within a day, the card was drained of its balance. Sony said they can do nothing, that its my problem. Ridiculous because nobody had access to the code. I'm no longer buying any Sony products. It's sad because I used to think of them as a quality product provider. My family has had $5,000 TVs and expensive laptops in the past from them. Their customer support is no good though.

Pathetic customer service Pathetic customer service, takes 5 days to get a response and by then the price match offer is over. All part of their game, but probably a blessing as would hate to see their aftersales support. Im buying samsung or LG instead

"Bluetooth second device connected"… "Bluetooth second device connected" "bluetooth connected" "poweroff" "poweron" so stupidly loud notifications by so stupid developers. Why not just make the volume of notifications controllable or same as the one set on a device the headphones are connected. It would be safe to assume that this is some type of grand scheme to defean people by these stupid companies.

Sony is NOT Helpful !! I bought the Sony Headphone Sony WH-1000XM5 on August 01, 2023. I wanted to register the product with Sony. The Serial Number of the Headphone is: S01-6977348-U. Sony puts the Model Number at an inaccessible Place, inside the Headphone ear piece, which you have to pry open to locate the Model Number. That is, you have to actually rip the fine delicate leather part that covers your ears!! I paid close to $400 for this Headphone. After great difficulty, I managed to locate the Model Number: YY-2954. Yes, that is what it says on the Headphone!! The Registration Page on the sony.com website will not accept this Model Number!! Dear Sony, please help!!!!

Never buy any sort of headphones at… Never buy any sort of headphones at Sony. The customer service is terrible and they will blame it on customer induced damage if it every faults, even if you’ve been using the the correct way. They will refuse to refund you a product even when it’s within warranty and find a way to blame it on you. They have expensive prices for poor build quality which breaks in under a year and instead of refunding, they will tell you they’ll give you $50 off if you want a new one which is not even a fraction of the cost for an item that will just break again.