Bill
GBMy Turtle Beach Flight One control… My Turtle Beach Flight One control worked perfectly until an update to MSFS that affected it’s performance. Turtle Beach support still responded to my issues quickly and professionally doing all they could to help. I could not have asked for better support. Roy was great!
Brandon
GBTurtle Beach Customer Service is Top Notch My Turtle Beach headset broke, so I contacted their customer service. They sent me easy instructions to fix it. When that didn't work, they sent me a new headset in just two days! Because of their helpfulness, I'll definitely buy from them again.
matt wozniak
GBbroken trigger I had commented on a Facebook ad about a broken controller trigger they had commented and sent a link that customer service would want to know. I messaged them and they wanted the controller sent in and sent me a whole new Replacement. Awesome customer service, Thank you so much.
Paul Marshall
GBGreat headset and really great after… Great headset and really great after sales (my son lost the wireless dongle for his ps5 connection and the customer support ended up giving us a call while new headset because the dongle itself was out of stock.) Outstanding
Minos
GBThe ease of the warranty process was… The ease of the warranty process was nice enough for a full-time employee and a full-time parent. The process allowed me to take my time to grab all of the data, set up the photos and attach all of that to an email.