Responsive, Help-full, Timely My Stealth 700 Gen 2 headset main volume rocker was unresponsive after only owning it for about 3 months. Turtle Beach was very responsive when I reached out for assistance. After trouble shooting didn't work, TB had me send in my headset and had a new one out to me within a week. AND this was during the Christmas holidays. Fantastic customer service. I've used turtle beach since I was able to afford them and always will.

Great headset and really great after… Great headset and really great after sales (my son lost the wireless dongle for his ps5 connection and the customer support ended up giving us a call while new headset because the dongle itself was out of stock.) Outstanding

Excellent customer service!! I brought the P12 wireless headset and it's amazing. A really great product and great sound. Unfortunately the headset started emitting loud white noise. I contacted Turtle Beach as the product was still in warranty and they swiftly sent me a new one. Excellent service.

Turtle Beach was very easy to work… Turtle Beach was very easy to work with. They stand behind their products. The warranty replacement process was smooth. They covered all of the shipping and was able to get us a replacement for my husbands 700 series Xbox headset within a reasonable time. Thank you!

The plastic part of the microphone… The plastic part of the microphone broke on a pair of Turtle Beach gaming headphones I bought my son for $160. I disassemble the headset to find I spent $160 on about $1 worth of thin plastic, cheap circuit boards, and terrible soldering. The few small screws the headset had were stripped out, most of the headset is snap together and held together with glue. In my honest opinion this is the lowest quality electronic I have ever disassembled to this point in my life. Not sure if this is the standard of electronics these days but I wouldn't pay $5 for another pair of these brand new.