Top-Notch Customer Care The company representative listened to my concern and resolved it in a timely fashion. We love the products which Turtle Beach manufactures especially the gaming headsets are the best in quality and design.

Disappointing product, great customer service So the product was disappointing because it stopped working after 10 days. But the customer service was fantastic. Very helpful. Made doing the return as painless as possible and received the refund earlier than expected.

The plastic part of the microphone… The plastic part of the microphone broke on a pair of Turtle Beach gaming headphones I bought my son for $160. I disassemble the headset to find I spent $160 on about $1 worth of thin plastic, cheap circuit boards, and terrible soldering. The few small screws the headset had were stripped out, most of the headset is snap together and held together with glue. In my honest opinion this is the lowest quality electronic I have ever disassembled to this point in my life. Not sure if this is the standard of electronics these days but I wouldn't pay $5 for another pair of these brand new.

Had to replace my headset due to a… Had to replace my headset due to a technical issue I was having, customer service was so awesome and I was able to receive a new headset very fast. Thank you Turtle Beach!!

My Turtle Beach Flight One control… My Turtle Beach Flight One control worked perfectly until an update to MSFS that affected it’s performance. Turtle Beach support still responded to my issues quickly and professionally doing all they could to help. I could not have asked for better support. Roy was great!