James
GBGreat Service I was impressed with the timely response to my request for warranty repair or replacement. RMA sent quickly as was the response when you received my item. A replacement item arrived within a few days. Very happy with the service. I'm also happy with the Velocity One Flight Yoke and Throttle Quadrant. It makes the simulator all that more injoyable.
David
GBExcellent customer service!! I brought the P12 wireless headset and it's amazing. A really great product and great sound. Unfortunately the headset started emitting loud white noise. I contacted Turtle Beach as the product was still in warranty and they swiftly sent me a new one. Excellent service.
matt wozniak
GBbroken trigger I had commented on a Facebook ad about a broken controller trigger they had commented and sent a link that customer service would want to know. I messaged them and they wanted the controller sent in and sent me a whole new Replacement. Awesome customer service, Thank you so much.
customer
GBDisappointing product, great customer service So the product was disappointing because it stopped working after 10 days. But the customer service was fantastic. Very helpful. Made doing the return as painless as possible and received the refund earlier than expected.
Sunny
GBTop-Notch Customer Care The company representative listened to my concern and resolved it in a timely fashion. We love the products which Turtle Beach manufactures especially the gaming headsets are the best in quality and design.