Minos
GBThe ease of the warranty process was… The ease of the warranty process was nice enough for a full-time employee and a full-time parent. The process allowed me to take my time to grab all of the data, set up the photos and attach all of that to an email.
NUMA JONES
GBTurtle beach has been great Turtle beach has been great. I love the new stealth pro headset and the stealth rgb controller. I did have an issue the the RB button on the controller not working. Contacted turtle beach and easily made a warranty exchange. They sent me a brand new working controller.
Mike
CAExcellent service and easy to deal… Excellent service and easy to deal with. Contacted them and explained the issues I was having with the headset transmitte and detailed what steps I had taken to troubleshoot. Rex their service tech asked me a couple other quick questions in and email and shortly after a new transmitter was shipped. Emails to confirm shipment as well. About as smooth or a warranty process for a great customer experience.
Ariel
GBExcellent Job The person who was helping me did an excellent job at giving me all possible suggestions to fix my issues and when they didn’t work, even though my warranty expired, they still did me a solid and sent me a new pair of headphones. Thank you Ed!
Paul Marshall
GBGreat headset and really great after… Great headset and really great after sales (my son lost the wireless dongle for his ps5 connection and the customer support ended up giving us a call while new headset because the dongle itself was out of stock.) Outstanding