It broke but they fixed it Not sure what happened but something going up inside the yoke and it became totally unusable. I contacted support and they sent me a prepaid label to ship the old device back and 2 days afterwards I found the new device sitting on my porch. Great service guys!

My Turtle Beach Flight One control… My Turtle Beach Flight One control worked perfectly until an update to MSFS that affected it’s performance. Turtle Beach support still responded to my issues quickly and professionally doing all they could to help. I could not have asked for better support. Roy was great!

Excellent Job The person who was helping me did an excellent job at giving me all possible suggestions to fix my issues and when they didn’t work, even though my warranty expired, they still did me a solid and sent me a new pair of headphones. Thank you Ed!

Responsive, Help-full, Timely My Stealth 700 Gen 2 headset main volume rocker was unresponsive after only owning it for about 3 months. Turtle Beach was very responsive when I reached out for assistance. After trouble shooting didn't work, TB had me send in my headset and had a new one out to me within a week. AND this was during the Christmas holidays. Fantastic customer service. I've used turtle beach since I was able to afford them and always will.

Turtle beach has been great Turtle beach has been great. I love the new stealth pro headset and the stealth rgb controller. I did have an issue the the RB button on the controller not working. Contacted turtle beach and easily made a warranty exchange. They sent me a brand new working controller.