Paul Marshall
GBGreat headset and really great after… Great headset and really great after sales (my son lost the wireless dongle for his ps5 connection and the customer support ended up giving us a call while new headset because the dongle itself was out of stock.) Outstanding
Kassi
GBPhenomenal Customer service I had a 600 GEN two headset that developed a crack above the left ear. I reached out to Turtle Beach because my warranty with the retailer I purchased it from was expired by about two months. They did not hesitate and offering a courtesy replacement. I shipped my damaged headset to them, within two weeks I had a new one. I will forever and always use Turtle Beach.
James
GBGreat Service I was impressed with the timely response to my request for warranty repair or replacement. RMA sent quickly as was the response when you received my item. A replacement item arrived within a few days. Very happy with the service. I'm also happy with the Velocity One Flight Yoke and Throttle Quadrant. It makes the simulator all that more injoyable.
The Review Guy
GBIt broke but they fixed it Not sure what happened but something going up inside the yoke and it became totally unusable. I contacted support and they sent me a prepaid label to ship the old device back and 2 days afterwards I found the new device sitting on my porch. Great service guys!
Michael Parsons
CAOut of all the headsets I have… Out of all the headsets I have purchased in the past Turtle Beach always lasts The longest with the most amazing sound. I am so impressed with how turtle Beach handled my issue turtle Beach will always be my go to headset suppliers