broken trigger I had commented on a Facebook ad about a broken controller trigger they had commented and sent a link that customer service would want to know. I messaged them and they wanted the controller sent in and sent me a whole new Replacement. Awesome customer service, Thank you so much.

Excellent customer service!! I brought the P12 wireless headset and it's amazing. A really great product and great sound. Unfortunately the headset started emitting loud white noise. I contacted Turtle Beach as the product was still in warranty and they swiftly sent me a new one. Excellent service.

Excellent service and easy to deal… Excellent service and easy to deal with. Contacted them and explained the issues I was having with the headset transmitte and detailed what steps I had taken to troubleshoot. Rex their service tech asked me a couple other quick questions in and email and shortly after a new transmitter was shipped. Emails to confirm shipment as well. About as smooth or a warranty process for a great customer experience.

Turtle Beach was very easy to work… Turtle Beach was very easy to work with. They stand behind their products. The warranty replacement process was smooth. They covered all of the shipping and was able to get us a replacement for my husbands 700 series Xbox headset within a reasonable time. Thank you!

Turtle beach has been great Turtle beach has been great. I love the new stealth pro headset and the stealth rgb controller. I did have an issue the the RB button on the controller not working. Contacted turtle beach and easily made a warranty exchange. They sent me a brand new working controller.