Sunny
GBTop-Notch Customer Care The company representative listened to my concern and resolved it in a timely fashion. We love the products which Turtle Beach manufactures especially the gaming headsets are the best in quality and design.
Ariel
GBExcellent Job The person who was helping me did an excellent job at giving me all possible suggestions to fix my issues and when they didn’t work, even though my warranty expired, they still did me a solid and sent me a new pair of headphones. Thank you Ed!
Michael Parsons
CAOut of all the headsets I have… Out of all the headsets I have purchased in the past Turtle Beach always lasts The longest with the most amazing sound. I am so impressed with how turtle Beach handled my issue turtle Beach will always be my go to headset suppliers
Kassi
GBPhenomenal Customer service I had a 600 GEN two headset that developed a crack above the left ear. I reached out to Turtle Beach because my warranty with the retailer I purchased it from was expired by about two months. They did not hesitate and offering a courtesy replacement. I shipped my damaged headset to them, within two weeks I had a new one. I will forever and always use Turtle Beach.
Paul Marshall
GBGreat headset and really great after… Great headset and really great after sales (my son lost the wireless dongle for his ps5 connection and the customer support ended up giving us a call while new headset because the dongle itself was out of stock.) Outstanding