Diana, Thank you! Ive been a customer from GlocalMe where the network may not always work depending on the country. Ive encountered multiple issues with the data in this company and everytime i reach out, the support is not as helpful as i much i expect considering how expensive their devices are for a hotspot. Now, today ive had multiple issues and reach out to their customer service and came across Diana. Diana was the first agent that really went to find a solution for my issue. Felt inmense gratitute as she saved me a lot of frustration! Thank you Diana.

Great service and tech support We have been using GlocalMe during our travels for 2 years to date, through Canada, the US, the UK and New Zealand. We have rarely experienced any problems but on the couple of occasions we have had difficulty connecting the online service has been quick, efficient and effective. Thanks to Elaine and the tech support for quickly solving our issues.

Awesome tech support! Just needed some tech support as I hadn't used my device in awhile. They answered the online chat within a minute and I was connected to Diana. She was excellent in helping me via chat to get my device working. Going to be traveling more now that Covid is behind us and will be using my GlocalMe more. Love the device and especially the great customer service they provide!

Farro was wonderful Farro's customer service was wonderful (the product itself, I'm not so certain). During my last work travel experience, I had an issue with my Duo Turbo where the physical SIM card stopped working, despite still having data. I wanted to test the hotspot before my next work trip and Farro set me up with 8GB of North America data for me to try my hotspots to ensure they were working. So far the hotspots work excellently with the data purchased from GlocalMe and have not worked all that well using a physical SIM card.... I'm hoping this next work trip goes more smoothly!

This is my first time using this… This is my first time using this service. I was able to travel into 2 countries without loosing service and with consistency. My real concern was traveling into some areas with low Internet access. Not rural but close enough, I was able to keep the consistent level of internet access at all times! I was impressed. Will use this again on my next trips.